Enterprise Account Executive

About the role

This position focuses on building and managing relationships with large clients for our service management platform. You will drive revenue growth within enterprise accounts by deeply understanding their operational needs and demonstrating how our solutions address those specific challenges. The role requires a strategic mindset to identify expansion opportunities and position our offerings as critical to client success. You will act as a trusted advisor, guiding clients through complex decision-making processes with confidence and clarity. Success in this role depends on your ability to translate technical capabilities into tangible business outcomes for each account. You will own the end-to-end relationship lifecycle, ensuring alignment between client goals and our platform capabilities. This position is integral to maintaining high levels of client satisfaction and retention across our key enterprise segments.

Key facts

What you'll do

• Develop and execute strategic account plans to expand our footprint within existing enterprise accounts.
• Identify and pursue new business opportunities within the enterprise sector through targeted outreach and relationship building.
• Partner with clients to understand their operational challenges and present tailored solutions that align with their strategic objectives.
• Collaborate with internal teams to ensure successful client onboarding and ongoing satisfaction throughout the customer journey.
• Achieve and exceed sales quotas for your assigned territory through consistent performance and pipeline management.
• Utilize consultative selling techniques to uncover client needs and position our service management platform as the optimal solution.
• Leverage Salesforce to manage and maintain an accurate sales pipeline, ensuring visibility and forecast accuracy.
• Lead negotiation and closing activities to secure enterprise agreements that drive long-term value for both parties.
• Prepare and deliver compelling presentations and communications that highlight the benefits of our solutions to executive stakeholders.
• Proactively identify cross-sell and upsell opportunities within existing accounts to maximize lifetime value.
• Monitor industry trends and competitive landscape to provide insights that inform sales strategies and positioning.
• Represent Dispatch Technologies, Inc. at industry events and client meetings to strengthen brand presence and credibility.
• Work closely with product and implementation teams to ensure solution fit and client expectations are consistently met.
• Document all client interactions and outcomes to maintain a clear record of engagement and inform future sales activities.

Requirements

• Hold a Bachelor's degree in Business, Marketing, or a related field from an accredited institution.
• Possess a minimum of 5 years of experience in enterprise sales, specifically selling SaaS solutions to large organizations.
• Demonstrate a proven track record of meeting and exceeding sales targets in previous roles.
• Have direct experience selling to the service industry, understanding the unique operational and compliance needs of these sectors.
• Show familiarity with CRM software, particularly Salesforce, for managing complex pipeline and forecasting requirements.
• Exhibit strong negotiation and closing skills to secure enterprise-level agreements and favorable terms.
• Communicate effectively with executive-level stakeholders through clear, concise, and persuasive presentation abilities.
• Maintain a consultative selling approach that focuses on client needs and long-term partnership development.

Nice to have

• Bring experience with the Dispatch Work, Dispatch Experience, or Dispatch Engage products to accelerate client understanding.
• Hold a Master's degree in a relevant field such as Business Administration, Marketing, or a related discipline.

Practical notes

• Visa sponsorship is not available for this role, and candidates must be eligible to work without sponsorship.
• Travel may be required for client meetings, industry events, and occasional team gatherings as needed.
• Applications are accepted on a rolling basis, allowing for continuous review and timely consideration of qualified candidates.

Compensation and benefits details are not specified in the source material for this position. The role offers a comprehensive suite of benefits designed to support long-term career growth and personal well-being. These benefits include comprehensive health, dental, and vision insurance to ensure full coverage for you and your family. A 401(k) plan is provided to help you plan for future financial stability and retirement goals. Unlimited vacation policy allows you to manage your time effectively while maintaining productivity and work-life balance. Company equity is offered to align your interests with the long-term success of Dispatch Technologies, Inc. Paid parental leave ensures that you can welcome new family members with financial security and peace of mind. Professional development opportunities are available to support continuous learning, skill enhancement, and career advancement. These opportunities may include access to training programs, conferences, certifications, and mentorship initiatives. The role operates on a full-time basis, requiring dedication and proactive engagement with enterprise clients. Remote work is enabled, providing flexibility in location while maintaining collaboration with cross-functional teams. This Enterprise Account Executive position plays a critical role in driving revenue and fostering strategic client relationships within the service management sector.