QA/DevOps Engineer

About the role

Discord is seeking a QA/DevOps Engineer to join the Business Systems team, where you will own the strategy and execution of automated testing for critical financial systems. In this role, you will be responsible for ensuring the quality and reliability of Oracle ERP Cloud and Salesforce environments through the development and maintenance of Tosca-based test automation. You will work closely with technical and DevOps partners to embed testing into CI/CD workflows, enabling fast and secure software delivery. The ideal candidate will have a strong understanding of enterprise resource planning systems and the challenges of managing releases in complex financial landscapes. You will assess new features and changes, recommending process improvements that enhance test coverage and release confidence. A key part of this position involves automating specific business processes, such as FAH, to support new sales items and ensure the integrity of invoicing and payment runs. Ultimately, you will document and communicate the results of your testing, providing clear insight into defect trends, coverage, and overall release readiness to stakeholders.

Key facts

What you'll do

• Execute comprehensive end-to-end QA automation for Oracle ERP Cloud and Salesforce, specifically during quarterly patch upgrade cycles.
• Develop, enhance, and maintain sophisticated Tosca scripts designed for the General Ledger, Accounts Payable, Accounts Receivable, and Fixed Asset Handling modules.
• Integrate robust automated test suites into CI/CD pipelines to ensure tests are triggered on release candidate builds and validate deployment success.
• Conduct thorough assessments of new Oracle and Salesforce features, translating functionality into actionable process improvements and test strategies.
• Collaborate proactively with technical and DevOps teams to maintain and optimize the underlying test infrastructure.
• Create detailed documentation within Jira that captures defect trends, measures test coverage, and articulates release readiness for informed decision-making.
• Automate complex FAH business processes for new sales items while actively managing regression suites that cover invoicing and payment run procedures.
• Partner with cross-functional stakeholders to understand requirements and ensure test plans align with business objectives and compliance standards.
• Leverage your expertise to identify risks early in the development lifecycle, reducing the cost and effort of fixes later in the release cycle.
• Contribute to the continuous improvement of testing frameworks, promoting best practices in test design, maintenance, and execution efficiency.

Requirements

• Possess a minimum of 6 years of professional QA automation experience, with at least 2 years focused specifically on Oracle ERP Cloud or Salesforce platforms.
• Demonstrate hands-on experience in developing and maintaining both regression and progression test suites using Tosca across multiple modules.
• Have practical experience integrating automated testing processes with prominent CI/CD tools such as Jenkins, GitHub Actions, or GitLab CI.
• Show proficiency in standard Git workflows, including branching strategies, commit practices, and the creation and management of pull requests.
• Exhibit basic scripting capabilities in languages such as Python, Shell, or PowerShell to support test automation and environment tasks.
• Have a solid understanding of SOX compliance requirements, IT General Control (ITGC) frameworks, and established ERP change management procedures.
• Be capable of working onsite consistently within the San Francisco Bay Area for the duration of the engagement.

Nice to have

• Possess a certification or have completed formal training specific to Oracle ERP Cloud.
• Have hands-on experience with Docker and the management of containerized test environments.
• Demonstrate familiarity with infrastructure as code tools like Terraform or configuration management tools such as Ansible.
• Show knowledge of integration testing methodologies using platforms such as OIC or MuleSoft.
• Have experience with Salesforce-specific automation frameworks, including Provar or Selenium.
• Bring a background from high-growth technology companies or experience working with Application Service Management (AMS) vendors.

Skills & tools

• Tosca
• Oracle ERP Cloud (Fusion)
• Salesforce
• CI/CD pipelines
• Jira
• Git
• Python
• Shell
• PowerShell
• Docker

Practical notes

Relocation assistance may be available for candidates who successfully move to the San Francisco Bay Area to join the team. Discord is committed to providing reasonable accommodations for individuals during the interview process, ensuring accessibility for all qualified candidates who require support.