Remote Online Travel Planner

About the role

You will own the end-to-end creation of personalized vacation blueprints, translating client dreams into precise, bookable travel frameworks. You will act as the primary design strategist for each itinerary, balancing inspiration with logistical precision to ensure every detail aligns with client expectations. You will leverage deep destination knowledge to recommend experiences that match specific interests, budgets, and group dynamics. You will coordinate complex multi-party travel, harmonizing schedules, preferences, and constraints into cohesive travel narratives. You will serve as the trusted advisor throughout the journey, managing changes and unforeseen issues with calm, solution-oriented communication. You will uphold the integrity of supplier relationships and brand standards while navigating dynamic availability and pricing landscapes. You will continuously refine your craft by analyzing successful trips and adopting new tools that enhance planning accuracy and client satisfaction. You will contribute to the collective knowledge base of the team, sharing insights that elevate the entire planning methodology.

Key facts

What you'll do

Investigate client objectives and travel preferences through targeted questioning to uncover hidden desires and constraints.

Analyze global destination trends, seasonal variables, and cultural events to propose timely and relevant vacation concepts.

Evaluate accommodation options against strict criteria for location, amenities, safety, and value using proprietary supplier databases.

Construct detailed day-by-day schedules that balance activity, rest, and spontaneous discovery while respecting energy levels and budgets.

Verify flight availability, routing rules, and baggage policies to assemble air itineraries that minimize stress and maximize convenience.

Secure reservations for tours, transfers, dining experiences, and special requests, confirming all details with multiple vendors.

Generate polished, easy-to-share itineraries using digital formatting tools, complete with maps, contact information, and emergency protocols.

Monitor booking deadlines, deposit schedules, and cancellation windows to ensure clients meet critical financial and administrative milestones.

Perform pre-departure compliance checks, including passport validity, visa requirements, and health advisories relevant to the destination.

Document every client interaction in the central tracking system to maintain continuity and enable seamless team collaboration.

Adapt existing travel products into new configurations, creating scalable templates for common travel styles and demographics.

Collaborate with internal stakeholders to resolve supplier issues, negotiate enhancements, and secure exclusive client benefits.

Track industry shifts in health protocols, travel restrictions, and sustainability practices to advise clients with current, responsible guidance.

Recognize cross-selling opportunities for add-ons such as insurance, upgrades, and experiential extras that enhance trip value.

Requirements

You must be at least 18 years of age and possess a personal computer with reliable high-speed internet access.

You must reside in or be authorized to work remotely from the state of Washington, ensuring consistent availability during business hours.

You must demonstrate strong written and verbal communication skills, conveying professionalism and clarity in all client interactions.

You must exhibit exceptional attention to detail, with the ability to manage multiple moving parts without overlooking critical requirements.

You must show proven capability in using online booking systems, spreadsheets, and communication platforms efficiently and accurately.

You must maintain a client-first mindset, responding promptly to inquiries and prioritizing customer satisfaction in every decision.

You must be comfortable working fully independently in a remote setting, managing your schedule and workload effectively.

You must display genuine enthusiasm for travel, using curiosity and research skills to uncover unique and enriching experiences.

Nice to have

Preferred experience in customer service, hospitality, or prior travel planning roles that involve complex itinerary coordination.

Familiarity with common travel supplier portals, global distribution systems, and industry-specific booking engines.

Knowledge of passport and visa application processes, including typical processing times and documentation standards.

Understanding of travel insurance products and their relevance to trip protection, cancellations, and medical emergencies.

Basic familiarity with graphic design or presentation tools that help visualize proposed routes and accommodations.

Experience with collaborative project management methods that support remote team synchronization and task tracking.

Practical notes

This role operates as a fully remote position, requiring consistent availability during standard business hours regardless of physical location.

No business travel is required, as all planning, coordination, and client interaction occur through digital channels.

Visa sponsorship is not available for this position at this time, and candidates must meet existing work eligibility requirements.

Candidates should expect a thorough review of work samples, scenario-based exercises, and reference verification as part of the hiring process.

Successful applicants will complete an onboarding program that covers company standards, supplier access, and quality assurance procedures.