Senior Program Manager

About the role

As a , you will play a pivotal role in driving the success of our innovative financial technology solutions. You will be responsible for overseeing complex projects from inception to completion, ensuring that they align with our strategic objectives and meet the needs of our clients. This position requires a blend of leadership, strategic thinking, and a deep understanding of program management methodologies. You will collaborate with cross-functional teams to deliver high-quality results while managing timelines, budgets, and stakeholder expectations.

Key facts

What you'll do

• Lead the planning and execution of multiple projects, ensuring they are delivered on time and within budget while meeting quality standards.
• Collaborate with product managers, engineers, and other stakeholders to define project scope, objectives, and deliverables that align with business goals.
• Develop and maintain comprehensive project documentation, including project plans, status reports, and risk assessments, to ensure transparency and accountability.
• Facilitate regular project meetings with team members and stakeholders to provide updates, address challenges, and celebrate milestones.
• Identify potential risks and develop mitigation strategies to minimize impact on project timelines and deliverables.
• Monitor project progress and performance metrics, making data-driven decisions to optimize processes and improve outcomes.
• Serve as the primary point of contact for clients and stakeholders, ensuring effective communication and managing expectations throughout the project lifecycle.
• Mentor and guide junior program managers and team members, fostering a culture of continuous improvement and professional development.
• Collaborate with the executive team to align project initiatives with the overall business strategy and objectives.
• Utilize project management tools and software to track progress, manage resources, and report on project status.
• Conduct post-project evaluations to identify lessons learned and implement best practices for future projects.
• Stay informed about industry trends and advancements in technology to ensure D1g1t remains competitive and innovative.

Requirements

• A minimum of 5 years of experience in program or project management, preferably within the financial technology sector.
• Proven track record of successfully managing complex projects with multiple stakeholders and tight deadlines.
• Strong understanding of project management methodologies, including Agile and Waterfall.
• Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels.
• Proficiency in project management software and tools, such as Jira, Trello, or Microsoft Project.
• Strong analytical and problem-solving skills, with a keen attention to detail.
• Ability to work independently and as part of a team in a fast-paced environment.
• Bachelor's degree in a relevant field; a master's degree or PMP certification is a plus.
• Experience in financial services or technology is highly desirable.

Nice to have

• Familiarity with data analytics and business intelligence tools.
• Experience working in a startup or high-growth environment.
• Knowledge of regulatory requirements and compliance standards in the financial industry.
• Previous experience in client-facing roles, enhancing customer satisfaction and engagement.
• Multilingual abilities are a plus, particularly in languages relevant to our client base.

Skills & tools

• Project Management: Agile, Waterfall, Scrum methodologies
• Software: Jira, Trello, Microsoft Project, Asana
• Communication: Strong verbal and written communication skills
• Analytical Tools: Excel, Tableau, or similar data visualization tools
• Collaboration: Cross-functional team collaboration and stakeholder management

Practical notes

• This position is based in Toronto, Ontario, and may require occasional travel for client meetings or industry events.
• D1g1t offers a competitive salary and benefits package, including opportunities for professional development and career advancement.
• Candidates must be eligible to work in Canada and may require a work visa, depending on their residency status.
• Interested applicants can apply through the following link: [D1g1t Careers](https://d1g1t.bamboohr.com/careers/103).

Join D1g1t and be part of a dynamic team that is transforming the financial technology landscape. We are looking for a passionate and skilled Senior Program Manager who is ready to make an impact and drive success in our organization.