Senior Software Engineer, Onboarding

About the role

You will design and maintain the backend infrastructure responsible for user registration and identity verification across the entire Coinbase ecosystem. This role places you at the intersection of compliance and scalability where your work directly enables global market entry. You will own the critical systems that validate user identity while ensuring the platform remains reliable and performant under heavy load. The position requires a deep partnership with product and design teams to translate regulatory requirements into robust technical specifications. You will be responsible for defining the architecture that allows Coinbase to deploy new products quickly without compromising on security or operational integrity. Your daily work will involve making key decisions about data flow, service boundaries, and failure modes in mission-critical pathways. You will have the opportunity to shape industry best practices for onboarding systems in the blockchain and financial services sector. This is a chance to build infrastructure that impacts millions of users as they enter the digital asset economy.

Key facts

What you'll do

• Architect and scale Golang backend services that manage KYC and onboarding workflows globally, ensuring high availability and low latency for critical user journeys.
• Develop service-oriented systems using cloud infrastructure to address complex platform requirements, integrating multiple third-party providers securely.
• Analyze conversion funnels to remove friction points and improve user onboarding metrics, using data to drive iterative improvements and experiments.
• Collaborate with product, design, and leadership teams to define and execute technical roadmaps, aligning engineering priorities with business objectives.
• Conduct design reviews to ensure high standards for security, system architecture, and operational reliability, challenging assumptions before implementation.
• Implement monitoring and alerting solutions to provide deep visibility into system performance, enabling rapid response to emerging issues.
• Optimize database schemas and query patterns to handle increasing data volumes while maintaining strict compliance requirements.
• Partner with security teams to conduct threat modeling and ensure all onboarding flows meet industry standards for fraud prevention and data protection.
• Write clean, well-documented code that enables other engineers to understand and extend the system with minimal overhead.
• Participate in on-call rotations to support production services and respond to incidents that affect user onboarding or verification status.
• Mentor junior engineers by providing guidance on system design principles, coding standards, and debugging techniques within the onboarding domain.
• Evaluate new technologies and tools to determine if they can be adopted to improve the efficiency and robustness of the onboarding platform.

Requirements

• 5+ years of professional experience in software engineering, specifically with backend services in a service-oriented architecture, demonstrating a track record of delivering reliable systems.
• Background in designing distributed systems that function reliably at high scale, with an understanding of trade-offs around consistency, availability, and partition tolerance.
• Experience with cloud-native tools such as AWS, GCP, Docker, or Kubernetes, showing familiarity with infrastructure as code and automated deployment pipelines.
• Proficiency in Golang or another statically-typed programming language, with a strong grasp of concurrency patterns and memory management.
• Ability to manage the full software development lifecycle from initial design to deployment and monitoring, including writing tests and documentation.
• Commitment to using generative AI responsibly with human oversight to improve workflow quality and efficiency, recognizing both the opportunities and limitations of these tools.
• Strong problem-solving skills and the ability to debug complex issues in production environments using logs, metrics, and distributed tracing.
• Excellent communication skills to collaborate effectively with cross-functional teams and explain technical concepts to non-technical stakeholders.

Practical notes

• Annual base

salary: $191,100 SGD.

• Total compensation includes equity and bonus eligibility plus medical, dental, and vision benefits.
• Coinbase operates on a remote-first model with mandatory quarterly in-person working sessions known as surges.
• Candidates are limited to a maximum of 3 applications within any 6-month window.
• Coinbase is an equal opportunity employer.
• Applicants requiring reasonable accommodations due to a disability may contact accommodations@coinbase.com.