Project Manager, Signage

About the role

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Team: Project Manager, Signage

Step into a role where your contributions will help define the next era of our organization. For nearly six decades, our company has built solutions that forge powerful connections between leading global brands and the customers they serve. Our work is far from finished; we are actively shaping the future of customer experience. As a global technology company, we specialize in dynamic, smart, and personalized engagement, utilizing digital hardware, a proprietary content management system, and industry-leading signage solutions. A clear example of our impact is visible every day in locations like McDonald's, where countless drive-thru and in-store transactions rely on our technology. We operate across more than 50 markets, supported by nine offices worldwide, with our global headquarters rooted in Sydney, Australia, our founding home.

Our culture is defined by a unique blend of attributes. We operate with the trust and structure of a family-owned business while maintaining the innovative energy of a startup. This dual identity drives our core purpose: Creating Connections. Empowering Partnerships. Always Evolving. Fueled by hard work, dedication, and creativity, we have achieved industry leadership, earning awards and setting records. Our success is measured not only by these milestones but by our unwavering commitment to growth. We are recognized with two Australia Good Design Awards and proud of executing the largest hardware deployment in Quick Service Restaurant history.

Our team is composed of curious, charismatic, and authentic individuals who champion diversity. We are imaginers, kindness enthusiasts, experts, creators, thinkers, challengers, collaborators, and over-achievers. Collectively, as a dedicated crew, we are transforming how the world's leading brands use technology to build exceptional customer experiences.

We are currently seeking an experienced Project Manager, Signage to remotely direct the end-to-end delivery of complex signage, shopfitting, and retail fit-out projects. You will manage installation teams across distances, taking full ownership of each build from initial planning through final handover. Your responsibility will be to coordinate install crews, subcontractors, and suppliers to ensure every project is completed on time, within budget, and to exact specifications. This is a fixed-term position lasting 12 to 18 months.

About the Position

In this role, you will manage global signage rollouts, providing guidance from the first intake stage through construction, review, final delivery, and ongoing partnership. Your ownership will be the foundation for crew success as you balance creative vision with rigorous operational discipline to complete intricate retail fit-outs. You will translate client requirements into actionable plans, ensuring all signage projects use our hardware and content management system capabilities fully. Your efforts will directly influence customer touchpoints for major brands, particularly in digital ordering environments such as drive-thrus and in-store settings.

Key Responsibilities

Conducting intake sessions to clarify project scope and define stakeholder expectations for signage initiatives.

Developing comprehensive build schedules that synchronize install crews, subcontractors, and suppliers across various global markets.

Establishing structured review checkpoints to confirm adherence to specifications, quality standards, and compliance requirements.

Coordinating final ship and delivery processes to ensure signage installations meet deadlines and uphold brand identity guidelines.

Maintaining transparent communication with partners to align on current needs and long-term experience objectives.

Planning resource allocation for shopfitting projects while proactively managing risks and interdependencies.

Monitoring project health through key metrics and adjusting timelines and workflows to guarantee on-time delivery.

Promoting a culture of continuous improvement by documenting lessons learned and distributing best practices across all offices.

Qualifications

Possessing 3-5 years of experience managing complex projects within retail or technology sectors.

Having a proven track record directing multi-site deployments, similar in scale to our major hardware rollout in Quick Service Restaurant history.

Demonstrating the ability to lead remote teams by providing clear instructions to distributed install crews and subcontractors.

Showing expert fluency with digital signage solutions and content management systems to guide technical decision-making.

Exhibiting strong attention to detail to ensure every shopfitting project follows precise specifications and deadlines.

Preferred Experience

Having worked with global brands and agencies in markets such as McDonald's is highly valued.

Core Tools and Expertise

Proficiency with digital hardware, content management systems, and signage solutions.

Important Information

Please verify all application details on the official portal.