Product Designer

About the role

Join Our Global Team as Digital Experience Designer

We are inviting talented creators to join our team and help define the next phase of customer engagement for leading global brands. This is a new role within our expanding digital practice, focused on shaping experiences that connect people with technology in meaningful ways.

About The Company

Operating on a global scale for nearly six decades, we build technology that powers personalized customer experiences. Our ecosystem combines digital hardware, a proprietary content management platform, and industry-leading signage solutions. A concrete example of our work is visible in millions of drive-thru and in-store transactions at major quick-service restaurants worldwide. We operate across more than 50 markets, maintain nine international offices, and are headquartered in Sydney, Australia, our founding city.

Our culture blends the trusted values of a family business with the disruptive energy of a startup. This duality drives our mission to create connections, empower partnerships, and evolve constantly. Through dedication and innovation, we have achieved industry recognition, including two national design awards and a record-setting hardware deployment. We seek imaginative, authentic individuals who value diversity and collaboration. Our crew consists of thinkers, innovators, and doers committed to transforming how the world's top brands engage with their audiences.

Position Overview

This position centers on defining the visual language for client projects. You will shape concepts that align brand strategy with on-screen execution. Your designs will determine how menus react to orders, ensuring interactions remain clear and effortless. You will work within a team dedicated to turning routine transactions into smooth, intuitive experiences.

Location And Engagement

This role is based in Chicago, Illinois. It is a full-time position dedicated to digital design strategy and execution.

Compensation

The base salary for this role is $120,000 USD.

Key Responsibilities

You will design modular interface components capable of adapting to different menu structures and regional regulations. Mapping complete user flows for order placement will be central, with an emphasis on reducing friction and enhancing clarity. You will collaborate closely with engineering teams to ensure layouts translate into reliable, cross-device patterns.

Analyzing session data and analytics will guide your refinement of screens, aiming to improve conversion rates and minimize drop-offs. You will establish a scalable design system that respects local market nuances while maintaining global consistency. Collaboration with content strategists will ensure harmony in wording, imagery, and information hierarchy across all customer touchpoints.

You will also guide the visual treatment of hardware displays, optimizing readability for various lighting conditions. Ensuring interfaces meet accessibility standards is a core duty, allowing diverse guests and crew members to navigate menus comfortably.

Requirements

Candidates must bring three to five years of experience designing digital interfaces for commercial deployments. A strong command of typography, spacing, and color is essential for creating legible layouts under technical constraints. You should have a solid understanding of component-based design and the use of tokens to build maintainable systems.

Your portfolio should clearly demonstrate your end-to-end process, from research to final polish. Proficiency with JSON and content-driven interfaces is necessary, as on-screen experiences are often powered by structured data. Effective communication with remote teammates is required, supported by clear documentation and constructive critique.

You must be disciplined in managing timelines and deliverables, balancing business objectives with production realities. Testing interactions on physical hardware is mandatory to observe how real users navigate deployed interfaces.

Preferred Experience

Prior work in quick-service restaurant environments or other high-volume settings is valued.

Tools And Skills

Expertise in Figma, Adobe Creative Cloud, and InVision is expected. Additional skills in HTML, CSS, Sketch, Principle, Protopie, Framer, Jira, Confluence, Google Workspace, and Slack are relevant to the role.

Next Steps

Please verify all application details on the official portal before submitting. Ensure your materials reflect the specific requirements and expectations outlined in this notice.