Field Account Executive

About the role

This position focuses on expanding the ClassPass network by securing partnerships with top-tier fitness and wellness businesses. You will operate locally to identify new opportunities and maintain a physical presence within the regional market to foster professional relationships. In this capacity, you will act as the primary point of contact for high-value venues, ensuring that the ClassPass brand is represented with the highest level of professionalism. Your daily work will involve building trust with local entrepreneurs and decision-makers to integrate their offerings into a global ecosystem. You will own the entire sales cycle from initial contact through to contract execution, driving growth in the Lisbon area. Success in this role requires a proactive mindset and the discipline to manage a pipeline of opportunities without direct supervision. You will be responsible for translating market insights into actionable strategies that increase the density of premium partners in the region.

Key facts

What you'll do

• Prospect and sign new fitness, wellness, and spa partners to the platform by identifying gaps in the local market and positioning ClassPass as a strategic growth opportunity.
• Meet or surpass monthly targets for adding new venues to the network through consistent outreach and rigorous pipeline management.
• Conduct in-person outreach through site visits, meetings, and industry events to build rapport and gather detailed operational information.
• Attend local networking functions to strengthen community ties and uncover hidden growth channels within the wellness ecosystem.
• Manage data and sales forecasting within Salesforce to ensure accurate tracking of progress and revenue potential.
• Deliver professional presentations and pitch decks to potential partners, highlighting the mutual benefits of collaboration.
• Perform competitive analysis to understand the positioning of rival studios and refine the value proposition accordingly.
• Coordinate with internal teams to ensure partner needs are addressed promptly and that service levels are maintained.
• Qualify leads effectively to prioritize high-probability opportunities and allocate time efficiently.
• Maintain detailed records of every interaction to ensure continuity and enable data-driven adjustments to the strategy.
• Develop deep knowledge of the local fitness landscape to advise partners on trends and consumer behavior specific to the region.
• Support marketing initiatives by providing on-the-ground feedback to improve messaging and targeting for the Lisbon demographic.
• Act as a brand ambassador, ensuring that every interaction reflects the core values and standards of the ClassPass platform.
• Drive incremental revenue by upselling additional services and features to existing partner networks where appropriate.

Requirements

• 1 to 2 years of B2B sales experience, including both field and inside sales methods, to ensure a balanced understanding of remote and in-person engagement.
• Demonstrated history of exceeding monthly quotas and OKRs to prove a consistent ability to outperform expectations.
• Fluency in both Portuguese and English to communicate effectively with partners and team members in all interactions.
• Ability to travel throughout the region as needed to visit studios, attend events, and maintain a visible presence.
• Proficiency in Salesforce, Salesloft, and Microsoft Suite to manage complex sales processes and documentation.
• A valid driver's license and access to a reliable vehicle to conduct in-person meetings across Lisbon and surrounding areas.
• Legal right to work in Portugal without the need for sponsorship, ensuring immediate onboarding and compliance.
• Strong interpersonal skills to build relationships with diverse stakeholders in a dynamic urban environment.
• Comfort working in a fast-paced setting where priorities shift based on market opportunities and partner demands.

Nice to have

• Existing professional network or familiarity with the local fitness and wellness industry to accelerate the onboarding and partnership process.

Practical notes

This role requires being based in Lisbon. The company is an equal opportunity employer and encourages applications from all backgrounds. By applying, you consent to communication regarding your candidacy via email, phone, or SMS.