Clinical Application Specialist

About the role

As a Clinical Application Specialist at Circle Cardiovascular Imaging, you will play a pivotal role in supporting the implementation and optimization of advanced cardiovascular imaging solutions. This position requires a unique blend of technical expertise and clinical knowledge to ensure that healthcare professionals can effectively utilize our innovative software products. You will collaborate closely with clients, providing training and ongoing support to enhance their experience and maximize the value derived from our solutions.

Key facts

What you'll do

• Deliver comprehensive training sessions to healthcare professionals on the use of Circle Cardiovascular Imaging software, ensuring they are proficient and confident in its application.
• Provide ongoing technical support and troubleshooting assistance to clients, addressing any issues that arise during the use of our products.
• Collaborate with the product development team to relay client feedback and contribute to the continuous improvement of our software solutions.
• Assist in the preparation and delivery of product demonstrations for potential clients, showcasing the capabilities and benefits of our imaging solutions.
• Develop and maintain strong relationships with key stakeholders within client organizations to foster trust and ensure satisfaction with our products.
• Participate in clinical research projects, leveraging your expertise to support the validation and enhancement of our imaging technologies.
• Create and update user documentation and training materials to reflect the latest software updates and best practices.
• Attend industry conferences and workshops to stay current with advancements in cardiovascular imaging and represent Circle Cardiovascular Imaging to a broader audience.
• Analyze user data and feedback to identify trends and areas for improvement, contributing to the overall strategy for product development and client engagement.
• Work closely with sales and marketing teams to support initiatives aimed at increasing product adoption and client retention.
• Conduct webinars and online training sessions to reach a wider audience and provide accessible learning opportunities for users.
• Collaborate with cross-functional teams to ensure seamless integration of our software into existing clinical workflows.

Requirements

• A bachelor's degree in a relevant field such as biomedical engineering, medical technology, or a related discipline.
• A minimum of 3 years of experience in a clinical or technical support role within the healthcare sector, preferably with a focus on imaging technologies.
• Strong understanding of cardiovascular imaging modalities and their applications in clinical practice.
• Excellent communication skills, with the ability to convey complex technical information to non-technical audiences effectively.
• Proven ability to build and maintain relationships with clients, demonstrating a customer-centric approach.
• Proficiency in using various software applications and tools, with a willingness to learn new technologies quickly.
• Strong problem-solving skills and the ability to work independently as well as part of a team.
• Willingness to travel as needed to support client training and engagement activities.

Nice to have

• Experience with Circle Cardiovascular Imaging products or similar software solutions.
• Advanced degree in a relevant field, such as a Master's in Biomedical Engineering or Healthcare Administration.
• Familiarity with regulatory requirements and standards related to medical imaging technologies.
• Previous experience in a sales or marketing role within the healthcare industry.
• Knowledge of clinical workflows and processes in cardiology departments.

Skills & tools

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software tools.
• Familiarity with electronic health records (EHR) systems and their integration with imaging software.
• Strong analytical skills for interpreting data and generating actionable insights.
• Ability to create engaging presentations and training materials.
• Competence in using remote communication tools for virtual training and support.

Practical notes

• The specific location for this role is currently unknown, but it may involve travel to client sites.
• The salary for this position is competitive and will be determined based on the candidate's experience and qualifications.
• Visa sponsorship may be available for qualified candidates who require it.

META

Company: Circle Cardiovascular Imaging

Title: Clinical Application Specialist

Listed

location: Unknown

Job type: Full-time

Apply URL: https://circlecardiovascularimaging.bamboohr.com/careers/212