Senior Product Designer

About the role

You will lead the end-to-end design of new products and features for wholesale distribution, bringing clarity to complex, cross-functional challenges that directly impact how the real economy moves. You will partner closely with product, engineering, and company leadership to translate intricate operational workflows into intuitive, high-impact product experiences powered by AI. This is a hands-on role with significant ownership where you will work across multiple product areas, taking ideas from early exploration through launch and continuous iteration. You will shape AI-powered product experiences by designing workflows that help users make smarter decisions and accomplish more with less manual effort while balancing long-term vision with fast-paced execution. The tools you use matter, but the way you think and make decisions will define your impact on the business. You will get involved early when problems are still messy and directions are not set, and you will shape the conversation rather than only responding to it. We are looking for someone driven by impact who is comfortable with ambiguity and motivated to influence the future of our product as the company grows.

Key facts

What you'll do

• Lead the end-to-end design of new products and features, bringing clarity to complex, cross-functional challenges across the distribution industry.
• Work across multiple product areas, balancing shifting priorities while making informed decisions and moving quickly in a fast-paced environment.
• Partner closely with product and engineering to define problems, shape solutions, and drive products from initial concept through launch and ongoing iteration.
• Get involved early, when problems are still messy and directions are not set, and shape the strategic conversation instead of only responding to established plans.
• Prototype ideas, test assumptions, and iterate based on direct customer feedback and product data to validate design decisions.
• Balance long-term product vision with fast-paced execution, making thoughtful tradeoffs as priorities evolve and business needs change.
• Raise the bar for the overall product experience while contributing to the evolution and maintenance of our design system.
• Collaborate with cross-functional stakeholders to synthesize requirements, align on goals, and ensure design solutions meet both user and business needs.
• Translate complex operational workflows and data-rich experiences into clear, user-centered interactions that support smarter decision-making.
• Explore how AI and emerging technologies can be applied to improve real customer workflows and create measurable value for distributors.
• Advocate for user needs and business outcomes throughout the product lifecycle, influencing decisions through research, prototypes, and clear communication.
• Contribute to building a strong product culture by sharing process, mentoring others, and promoting design thinking across teams.

Requirements

• 5+ years of experience designing complex B2B SaaS products, ideally involving operational workflows, data-rich experiences, or AI-powered products within a distributed team.
• A portfolio that demonstrates how you think, framing complex problems and translating them into intuitive, user-centered products that deliver measurable outcomes.
• Strong product thinking and the ability to connect design decisions directly to customer needs and clear business outcomes in a B2B context.
• Exceptional attention to detail, with the judgment to know which details matter most when balancing usability, business value, and technical constraints.
• Confidence to advocate for your ideas, challenge assumptions, and influence product decisions while remaining open to feedback and diverse perspectives.
• A curious mindset and a desire to explore how AI and emerging technologies can improve real customer workflows and solve practical problems in distribution.
• Comfort working with ambiguous requirements and shifting priorities while maintaining clarity on product goals and user needs.
• Excellent communication skills, including the ability to articulate design rationale to both technical and non-technical stakeholders across North and South America.

Nice to have

There are no preferred items specified for this role beyond the stated requirements.

Practical notes

This role is full-time and remote-first, with team members distributed across North and South America. The position is based in New York, and candidates should be able to work within this time zone and collaborate effectively across regions. No specific travel or visa requirements are outlined in the source, and there are no published deadlines for application submission.