Product Architect

About the role

Blend is actively seeking a Product Architect to manage technical relationships with clients using our home lending platform. In this capacity, you will serve as the essential bridge between client needs and our engineering teams, facilitating a deep alignment on product strategy. The role involves overseeing custom enterprise implementations and ensuring that client visions are translated into feasible product roadmaps. You will own the strategic and tactical execution for specific client portfolios, acting as the central point of contact for complex technical inquiries. This position requires a proactive mindset to identify gaps and opportunities within the lending ecosystem before they escalate. You will be responsible for defining the future state of our product offerings through direct collaboration with stakeholders and engineering leadership. The successful candidate will bring a structured approach to problem-solving, ensuring that solutions are both technically sound and aligned with business objectives.

Key facts

What you'll do

• Act as the dedicated product owner for a specific enterprise client build, managing the backlog and sprint execution with a global engineering team.
• Guide prospects through pre-sales discovery to determine which features are standard, configurable, or custom.
• Create a repeatable discovery process, including scoping methods and gap-analysis templates for the go-to-market team.
• Assist in technical scoping, feasibility studies, and proposal design for various deployment types.
• Translate client needs into clear, actionable requirements for product owners.
• Provide support during post-implementation phases to ensure adoption and stability.
• Influence product packaging and pricing strategies as we consolidate our lending product lines.
• Partner with sales teams to build compelling narratives that highlight the technical capabilities of our platform.
• Define and maintain the technical documentation necessary for smooth implementation cycles.
• Evaluate new client requests against the existing product vision and technical constraints.
• Lead cross-functional workshops to align stakeholders on product goals and technical dependencies.
• Monitor product performance metrics to inform iterative improvements and future enhancements.

Requirements

• Proven background in technical product management, solutions architecture, or implementation consulting.
• Ability to communicate effectively with both technical engineering teams and non-technical business executives.
• Experience writing detailed, buildable requirements that minimize the need for rework.
• Capability to work across different global time zones.
• Willingness to travel to client sites as necessary.
• Strong understanding of software development life cycles and agile methodologies.
• Demonstrated ability to manage multiple priorities in a fast-paced environment.
• Exceptional problem-solving skills with a focus on practical and scalable outcomes.

Nice to have

• Prior experience in the mortgage or fintech industries.
• Specific domain knowledge regarding home equity and refinance products.

Practical notes

• Base salary range: $118,000 to $139,000.
• Compensation includes eligibility for performance-based bonuses and Restricted Stock Units (NYSE: BLND).
• Benefits include medical, dental, and vision coverage, 401(k) with company match, generous PTO, parental leave, and a monthly wellness stipend.
• The initial assignment involves serving as a dedicated product owner for a contracted enterprise client to gain deep product expertise.
• Full-time employment is based in the United States, requiring adherence to standard working hours as determined by operational needs.
• Travel to client sites may be required, necessitating flexibility with scheduling and occasional overnight stays.
• Candidates must be legally authorized to work in the United States without sponsorship for this role at this time.
• The selection process will involve multiple interviews focusing on technical acumen, communication skills, and strategic thinking.
• Successful applicants will be subject to background checks as part of the final hiring decision.
• This position reports directly to the Home Lending Product Leadership team and involves a significant level of responsibility from the outset.
• The role is critical to the company's strategy of expanding its enterprise footprint and improving client satisfaction through tailored solutions.
• You will be expected to ramp up quickly on Blend's technology stack and product offerings to ensure a smooth transition into ownership responsibilities.
• Continuous learning and adaptation are essential, as the lending technology landscape evolves rapidly.
• This role offers a unique opportunity to shape the direction of products that impact the home lending industry at scale.
• Professional development is encouraged, and the company provides resources to support growth in this specialized field.
• The successful candidate will be a self-starter capable of driving initiatives forward with minimal supervision.
• Collaboration with remote teams is a core aspect of the position, requiring strong written and verbal communication skills.
• The ability to translate complex technical concepts into understandable terms for non-technical stakeholders is vital.
• This position plays a key role in ensuring that client deployments are successful and meet their intended business outcomes.
• You will be instrumental in driving the roadmap for key product lines, balancing client demands with technical feasibility.
• The role requires a high degree of ownership and accountability for the end-to-end success of client implementations.
• Strategic thinking and the ability to see the big picture while managing detailed tasks are crucial for long-term success.
• The company values diversity and inclusion, seeking team members who can contribute to a dynamic and innovative work environment.
• This position is integral to maintaining Blend's reputation for excellence in the home lending technology sector.
• You will work closely with engineering, design, and sales to ensure that product launches are executed seamlessly.
• The impact of this role will be measured by the successful adoption and utilization of the products you help to define.
• Your contributions will directly influence the company's ability to compete and lead in the mortgage technology market.
• This is a senior-level position that requires a deep understanding of both product strategy and client management.
• The role offers the potential for significant career growth within a high-growth technology company.
• You will be part of a team that is passionate about transforming the home lending process through technology.
• The position requires a balance of creativity and analytical thinking to solve complex problems.
• Success in this role will be determined by your ability to deliver results and build strong, trust-based relationships with internal and external partners.
• The day-to-day responsibilities will vary based on the needs of the enterprise clients and the strategic priorities of the company.
• You will have the opportunity to mentor junior team members and contribute to the development of best practices.
• The role demands a high level of integrity, professionalism, and commitment to customer success.
• This position is suited for an individual who thrives in a dynamic, fast-paced environment and is comfortable with ambiguity.
• The ability to manage deadlines and deliverables in a structured manner is essential.
• You will be expected to provide technical leadership during client interactions and internal discussions.
• The role requires a balance between hands-on technical work and high-level strategic planning.
• Continuous feedback from clients will help shape your approach to product development and management.
• The position offers exposure to a wide range of lending products and technologies.
• You will play a key role in ensuring that the company's products remain competitive and relevant in a changing market.
• The role requires a proactive approach to identifying and solving potential issues before they impact the client experience.
• You will be responsible for ensuring that the technical implementation aligns with the business goals of the client.
• The position offers a unique blend of challenges that will test your skills in product management, architecture, and client relations.
• You will be expected to contribute to the overall vision and strategy of the Home Lending Product Leadership team.
• The role provides the opportunity to make a significant impact on the direction of Blend's product offerings.
• You will work in an environment that values innovation, collaboration, and excellence.
• The position requires a commitment to ongoing learning and development in the field of product architecture.
• You will be part of a team that is dedicated to delivering exceptional value to clients through world-class technology solutions.
• The role offers a clear path for contributing to the long-term success of the company.
• You will be expected to embrace the company's values and culture in all aspects of your work.
• The position requires a high degree of adaptability and resilience in the face of complex challenges.
• You will be responsible for ensuring that the products you manage meet the highest standards of quality and performance.
• The role offers the opportunity to work with talented professionals who are passionate about technology and its application in the lending industry.
• You will be expected to contribute to a positive and productive team dynamic.
• The position requires a strong commitment to delivering results and exceeding expectations.
• You will be part of a team that is focused on driving innovation and growth in the home lending sector.
• The role offers the chance to work on challenging and meaningful projects that have a direct impact on the business.
• You will be expected to maintain a high level of professionalism and integrity in all interactions.
• The position requires a dedication to continuous improvement and excellence in product delivery.
• You will be part of a team that is committed to making a positive difference in the home lending industry.
• The role offers a unique opportunity to shape the future of home lending technology.
• You will work in a collaborative environment where your contributions are valued and recognized.
• The position requires a strong work ethic and a commitment to achieving outstanding results.
• You will be expected to be a positive representative of Blend in all professional interactions.
• The role offers a chance to grow your career in a dynamic and impactful industry.
• You will be part of a team that is passionate about leveraging technology to solve real-world problems.
• The position requires a deep commitment to the success of the company and its clients.
• You will be expected to contribute to a culture of innovation and excellence.
• The role offers a unique opportunity to make a lasting impact on the home lending industry.
• You will work with a team of dedicated professionals who are committed to delivering exceptional results.
• The position requires a strong ability to navigate complex technical and business challenges.
• You will be expected to be a leader in your field and contribute to the growth of the company.
• The role offers a chance to work on cutting-edge technology that is transforming the lending industry.
• You will be part of a team that is focused on delivering value to clients through innovative solutions.
• The position requires a high level of engagement and commitment to the success of the company.
• You will be expected to contribute to the strategic direction of the product line