Office Manager

About the role

The operates under general supervision and in accordance with Firm policies and procedures to oversee the day-to-day operations of the assigned office. This role owns the full oversight of facilities, workplace services, administrative support, office services staff, and vendor relationships to ensure a high-functioning environment. The Office Manager serves as a key operational partner to office leadership, driving efficient office operations and exceptional service delivery to both clients and employees. This position is responsible for translating Firm policies, priorities, and strategic objectives into practical office procedures and workflows. The role maintains confidentiality in all firm and client matters while leading and supporting office change management efforts. The Office Manager proactively identifies and resolves operational, staffing, and workflow issues as the primary liaison between attorneys and administrative teams. This position prepares reports, presentations, headcount analyses, and other administrative materials as requested by office and Firm leadership.

Key facts

What you'll do

Coordinate attorney, legal support, and business professional interview schedules as needed to optimize calendar management and resource allocation.

Partner with Human Resources on employee relations matters, performance management, promotions, performance improvement plans, and terminations to ensure consistent policy application.

Manage the full-cycle recruiting process for assigned business professional positions, including sourcing, interviewing, hiring, and onboarding to build a capable workforce.

Supervise, coach, train, evaluate, and develop direct reports, including management of performance, workflow, and compensation reviews to drive team effectiveness.

Administer timekeeping, attendance, and time-off processes for hourly employees, including approval and submission of time records to maintain compliance and accuracy.

Support staffing strategy and resource alignment by evaluating workloads, identifying staffing gaps, and implementing solutions to ensure appropriate attorney support and operational continuity.

Develop, manage, and monitor office operating and capital budgets while reviewing monthly financial reports and budget variances, providing analysis and recommendations as needed.

Process invoices, monitor office expenditures, and ensure timely payment approvals and reconciliations to maintain fiscal discipline and vendor reliability.

Establish and maintain financial controls that support cost-effective office operations and manage office-related purchasing activities and vendor relationships to maximize service quality and value.

Oversee all facilities and workplace services functions to ensure a safe, efficient, and professional office environment that meets Firm standards.

Manage office services, reception, meeting services, and related support staff to deliver consistent and high-quality client and employee experiences.

Maintain office appearance, cleanliness, and functionality, including conference rooms, common areas, break rooms, cafés, visitor offices, and support spaces to professional standards.

Plan, coordinate, and execute office meetings, training programs, employee engagement activities, and special events to foster collaboration and professional development.

Lead the planning and execution of office-sponsored events, including holiday celebrations, employee appreciation events, summer outings, attorney events, and other office functions.

Coordinate office workflow and administrative support services to maximize operational efficiency and streamline internal processes.

Act as the trusted advisor to office leadership by anticipating needs, recommending solutions, and overseeing implementation of operational initiatives.

Partner with Client Growth and Marketing teams to coordinate client-facing events and business development activities that support relationship management.

Support summer associate, internship, and law student programs in partnership with Firm recruiting and program leadership to ensure strong talent pipeline engagement.

Oversee office assignments, internal office relocations, and workspace utilization to optimize capacity and support organizational needs.

Manage inventory, procurement, and vendor relationships for office supplies, furniture, equipment, amenities, and workplace services resources.

Coordinate routine maintenance, facility repairs, and service requests, ensuring timely resolution to minimize operational disruption.

Partner with building management and Firm facilities leadership on space planning, office moves, leasehold improvements, construction projects, and capital initiatives.

Maintain office records management processes, including retention, storage, transfer, imaging, and destruction of records in accordance with Firm policies and legal requirements.

Coordinate file transfers and records-related requests with attorneys, administrative staff, Records personnel, and other departments to ensure accuracy and compliance.

Ensure accurate organization, maintenance, and compliance of records, information, and data management systems across the office.

Prepare reports, presentations, headcount analyses, and other administrative materials as requested by office and Firm leadership for decision support.

Requirements

Must partner with Human Resources on employee relations matters, performance management, promotions, performance improvement plans, and terminations to ensure consistent policy application and regulatory compliance.

Must manage the full-cycle recruiting process for assigned business professional positions, including sourcing, interviewing, hiring, and onboarding in alignment with Firm standards.

Must coordinate attorney, legal support, and business professional interview schedules to optimize resource deployment and client service continuity.

Must supervise, coach, train, evaluate, and develop direct reports, including management of performance, workflow, and compensation reviews in accordance with Firm guidelines.

Must administer timekeeping, attendance, and time-off processes for hourly employees, including approval and submission of time records to maintain accuracy and compliance.

Must support staffing strategy and resource alignment by evaluating workloads, identifying staffing gaps, and implementing solutions to ensure appropriate attorney support and operational resilience.

Must develop, manage, and monitor office operating and capital budgets while reviewing monthly financial reports and budget variances to provide timely analysis and recommendations.

Must process invoices, monitor office expenditures, and ensure timely payment approvals and reconciliations to uphold fiscal responsibility and vendor trust.

Must establish and maintain financial controls that support cost-effective office operations and manage office-related purchasing activities and vendor relationships.

Must oversee all facilities and workplace services functions to ensure a safe, efficient, and professional office environment that meets or exceeds Firm standards.

Must manage office services, reception, meeting services, and related support staff to uphold consistent service quality and client confidence.

Must maintain office appearance, cleanliness, and functionality, including conference rooms, common areas, break rooms, cafés, visitor offices, and support spaces to professional standards.

Must coordinate routine maintenance, facility repairs, and service requests, ensuring timely resolution to minimize operational risk and disruption.

Must partner with building management and Firm facilities leadership on space planning, office moves, leasehold improvements, construction projects, and capital initiatives to support growth objectives.

Must maintain office assignments, internal office relocations, and workspace utilization to optimize efficiency and support organizational needs.

Must manage inventory, procurement, and vendor relationships for office supplies, furniture, equipment, amenities, and workplace services resources to ensure continuity of operations.

Practical notes

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