Key Account Manager (m/f/d)
Job description
About the role
We are looking for a driven sales professional to manage and expand our client portfolio across the Kaiserslautern, Mannheim, Frankfurt, and Saarbrücken regions. You will act as a brand ambassador, helping automotive dealerships and large trade groups digitize their operations through creative, solution-oriented marketing strategies. You will own the entire client journey from initial contact through long-term relationship management, ensuring that digital strategies align with evolving business goals. You will translate complex platform capabilities into clear business value for decision-makers at every level of the organization. This position requires a proactive mindset to anticipate market shifts and adjust sales approaches accordingly to maintain competitive advantage. You will collaborate closely with internal teams to gather feedback and refine messaging so that our value proposition remains sharp and relevant. Your work will directly influence the digital transformation of traditional car retail by enabling dealers to reach more customers efficiently. Success in this role will be measured by consistent revenue growth, increased client retention, and the strategic expansion of account relationships.
Key facts
What you'll do
- Take full revenue responsibility for your assigned sales territory, including all financial targets and growth objectives.
- Manage, develop, and grow a portfolio of existing dealership clients and large trade groups to maximize lifetime value.
- Identify and execute cross-selling and up-selling opportunities to deepen client relationships and increase solution adoption.
- Consult with dealers to design and implement effective online marketing campaigns based on their specific business needs and market conditions.
- Represent the company at industry events, trade fairs, and in direct meetings with manufacturers to strengthen our market presence.
- Continuously explore new industry trends and propose new service offerings that address emerging dealer challenges.
- Analyze client performance data to uncover insights that inform strategic discussions and highlight areas for digital improvement.
- Partner with internal stakeholders to develop tailored proposals that align product strengths with client pain points.
- Maintain accurate and timely records in CRM systems to ensure visibility into every stage of the sales pipeline.
- Support the launch of new features or tools by educating clients and collecting feedback for future product development.
- Build and maintain strong executive-level relationships that position you as a trusted advisor rather than a vendor.
- Coordinate with technical and product teams to ensure that client expectations are clearly understood and met.
- Monitor competitor activity and market dynamics to adjust positioning and sales tactics as needed.
- Drive the adoption of digital tools that help dealers optimize their marketing spend and improve return on investment.
- Lead account reviews and performance discussions to ensure continuous alignment between client goals and our solutions.
Requirements
- Completed commercial degree or vocational training in a business-related field.
- Proven track record in sales, whether as an experienced professional or a high-performing newcomer.
- Expertise in digital solution selling within a B2B environment.
- Strong communication skills, empathy, and a creative approach to problem-solving.
- Ability to travel frequently for client visits across multiple cities in the region.
- Conversational proficiency in English to communicate effectively with international stakeholders.
- Proficiency in Microsoft Office, including PowerPoint, Word, Excel, and Outlook, for daily business operations.
- Proficiency in CRM software to manage client data, track interactions, and report on performance metrics.
- Comfort working in a fast-paced, dynamic sales environment with evolving priorities.
- Willingness to adhere to company sales methodologies and reporting standards.
- Demonstrated ability to work independently and take ownership of complex sales cycles.
- Strong understanding of dealership operations and the challenges faced by automotive retailers.
- Commitment to maintaining the highest level of professionalism in all client interactions.
- Willingness to mentor junior colleagues and contribute to a collaborative team culture.
Practical notes
- We operate with a diverse team of over 50 nationalities and value an inclusive culture.
- Benefits include a hybrid work model, flexible working hours, and up to 30 days of paid vacation depending on the location.
- If you do not meet every requirement but possess strong ambition and a global mindset, we encourage you to apply.
- The engagement is full-time, requiring availability during standard business hours in Germany.
- Travel between cities such as Kaiserslautern, Mannheim, Frankfurt, and Saarbrücken is an expected part of the role.
- Candidates must be legally authorized to work in Germany without requiring a visa or additional sponsorship.
- This position is based in Kaiserslautern but requires frequent presence in other key urban centers to maintain strong client relationships.
- Deadlines for application review are not specified, so early submission is recommended to ensure full consideration.
- All communication regarding the hiring process will be conducted in German or English, depending on team allocation.
- Relocation support is not mentioned, so candidates should confirm their ability to work from the designated location.
- The hybrid work model implies a combination of remote and on-site presence, with specific expectations to be defined by the hiring team.
- Professional development opportunities may be available, but details are not included in the original source information.
- This role is designed for individuals who thrive on building long-term partnerships and delivering measurable results in a competitive market.