Staff Cloud Infrastructure Engineer
Job description
About the role
You will own the end-to-end reliability, security, and scalability of the cloud infrastructure that powers modern insurance claims workflows. This role is responsible for designing and operating the core platform that enables fast, secure, and compliant insurance processing at scale. You will partner closely with product and engineering teams to translate business requirements into robust, automated infrastructure solutions. The position demands deep expertise in automation, observability, and performance tuning across a distributed, cloud-native stack. You will play a key role in advancing our AWS environments and infrastructure-as-code practices to support both current products and future innovation. This is a hands-on leadership position where your technical decisions will directly impact the stability and velocity of our platform. If you are passionate about building systems that are resilient, secure, and developer-friendly, you will help define the infrastructure foundation for the future of insurance.
Key facts
What you'll do
Design and scale the core infrastructure that powers the Assured platform, supporting both the growth of existing systems and the launch of entirely new product lines.
Automate everything using Terraform and Terragrunt, building reliable, repeatable environments that make infrastructure effortless to manage.
Advance our AWS foundations, including EKS, SQS, Aurora, and S3, with a focus on performance, scalability, and long-term sustainability.
Collaborate closely with engineering and product teams to improve reliability, performance, and observability across every layer of the stack.
Embed security by design by implementing best practices, strengthening our defenses, and continuously evolving how we protect data and systems.
Build tools and systems that streamline developer workflows, reduce friction, and accelerate product delivery across the organization.
Lead and mentor by guiding architectural decisions, sharing knowledge generously, and raising the technical bar for the entire team.
Utilize infrastructure-as-code patterns to standardize environments, reduce manual intervention, and ensure consistency across development, staging, and production.
Drive proactive monitoring and alerting strategies that surface issues before they impact customers or revenue.
Champion cost optimization and resource efficiency while maintaining high standards for availability and durability.
Participate in on-call rotations to respond to incidents, diagnose root causes, and implement long-term fixes.
Evaluate and recommend new cloud services and open-source tools that align with our roadmap and operational standards.
Document infrastructure patterns, runbooks, and operational procedures to support scalable and maintainable systems.
Engage in code reviews and architecture discussions to ensure that infrastructure changes meet security, compliance, and performance requirements.
Requirements
Build end-to-end infrastructure, from first principles to production, and know how to scale systems thoughtfully as they grow.
Automate with purpose, creating tools and workflows that reduce toil while keeping things simple when simplicity wins.
Stay proactive by identifying and solving infrastructure challenges before they impact reliability or performance.
Share what you know, whether through documentation, reviews, or mentorship that helps teammates level up.
Thrive in ambiguity by staying resourceful, adaptable, and collaborative even when priorities shift or paths aren't yet defined.
Design for resilience with experience building and maintaining highly available databases, especially Aurora PostgreSQL.
Go deep on cloud, bringing strong hands-on expertise in AWS, Terraform, and Kubernetes within fast-moving, distributed environments.
Value reliability and care deeply about building systems that are sustainable, secure, and built to last.
Engineer with intention, combining strong technical fundamentals with curiosity and a mindset of continuous improvement.
Have the ability to work effectively in a fully remote, asynchronous environment while maintaining clear communication and alignment with cross-functional partners.
Demonstrate ownership by taking initiative on complex problems and seeing solutions through from design to implementation and follow-up.
Possess strong scripting abilities to automate operational tasks and enhance monitoring, logging, and alerting capabilities.
Maintain a strong security posture by adhering to best practices and contributing to the improvement of our overall security strategy.
Show commitment to quality by writing clean, maintainable infrastructure code and validating changes through testing and review processes.
Practical notes
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation in the recruitment process if needed.