Workplace Experience Manager

About the role

Apptronik is a human-centered robotics company developing AI-powered robots to support humanity in every facet of life. Our flagship humanoid robot, Apollo, is built to collaborate thoughtfully with people, starting with critical industries such as manufacturing and logistics, with future applications in healthcare, the home, and beyond. We operate at the cutting edge of Applied AI, applying our expertise across the full robotics stack to solve some of society's most important problems. You will join a team dedicated to bringing Apollo to market at scale, tackling the complex challenges like safety, commercialization, and mass production to change the world for the better. The Workplace Experience Manager owns the day-to-day experience and operation of Apptronik's Sunnyvale site, an executive- and VIP-heavy location supporting our perception AI and product teams. This person is the face of the workplace and the owner of a site that must be polished, functional, and demo-ready at all times, and personally owns the reception desk as the front-of-house presence for the office. Because Facilities leadership is on-site only periodically, the role operates with a high degree of independence: it anticipates needs, makes sound day-to-day decisions within clear guardrails, and resolves issues before they surface rather than waiting for direction. When executives and VIPs visit, this role ensures the site and executive briefing center are clean, stocked, secure, and physically demo-ready, and delivers a polished front-of-house and guest experience, in support of the executive assistant team, who own meeting logistics, AV, agendas, and the executive's schedule. The role requires the professional poise to work credibly with everyone from vendors and janitorial staff to C-level leadership, and the judgment to respectfully push back when a request to the workplace is unreasonable or unworkable.

Key facts

What you'll do

Plan and lead site-wide, all-employee workplace and culture events to strengthen engagement and community across the organization.

Own and manage the reception desk as the site's front-of-house post, personally staffing it and/or coordinating coverage, greeting and directing employees, guests, vendors, and VIPs, and setting the standard for every arrival.

Own the daily experience and operation of the Sunnyvale site, ensuring it is consistently polished, functional, and ready for employees, executives, and VIP guests.

Act as the face of the workplace and the site's decision-maker for day-to-day operations, exercising independent judgment between Facilities leadership visits and escalating what genuinely warrants it through defined pathways.

Keep the site and executive briefing center presentation- and demo-ready at all times, clean, stocked, functional, secure, so the space is never a variable when VIPs arrive.

During VIP visits and executive meetings, provide front-of-house, guest, facility, and vendor support to the EA and executive teams (who own logistics, AV, and agenda).

Own visitor management (e.g., Envoy/VMS), check-in, and badging, and keep the reception area welcoming and well-organized so every guest, from vendors to VIPs, has a smooth, secure, professional arrival.

Identify, build, and manage local vendor relationships including catering as needed (janitorial supplies, beverage, etc.), managing performance to a high standard day-to-day.

Maintain supply, pantry, and workspace readiness so the site never scrambles ahead of a visit or event.

Partner with HR and Recruiting on onboarding logistics, workspace setup, access coordination, and first-day readiness.

Manage inventory, procurement, and distribution of workplace and meeting supplies to support seamless daily operations and impromptu executive needs.

Coordinate and oversee site-level incident response, ensuring issues are documented, communicated, and escalated through proper channels.

Requirements

This role requires the professional poise to work credibly with everyone from vendors and janitorial staff to C-level leadership.

You must exercise judgment to respectfully push back when a request to the workplace is unreasonable or unworkable.

You will anticipate needs, make sound day-to-day decisions within clear guardrails, and resolve issues before they surface rather than waiting for direction.

You must personally own the reception desk as the front-of-house presence for the office.

You are expected to operate independently within defined guardrails and follow clear escalation pathways to Facilities leadership.

You must keep the site and executive briefing center clean, stocked, functional, secure, and demo-ready at all times.

You will partner with HR and Recruiting on onboarding logistics, workspace setup, access coordination, and first-day readiness.

You must maintain a polished, professional presence to support executive and VIP visits and uphold the standards of a high-visibility site.