QA / Test Engineer

About the role

You will own product quality end to end for our telehealth platform, ensuring every feature meets a high bar before it reaches patients. You will own the release process from code complete to safe production deployment, acting as the final gatekeeper for our users. In this hands-on capacity, you will design and execute risk-based test plans that cover patient-facing workflows, privacy-sensitive functionality, and high-impact production changes. You will run end-to-end tests across web and mobile applications, manage our bug backlog, and partner with engineering and product to prioritize what matters most. Additionally, you will develop and maintain automation, leverage tools including AI coding agents to scale your efforts, and drive toward faster, more frequent releases without compromising quality. You will perform mobile device testing on Android to catch device-specific issues, and you will triage, track, and close bugs to keep the pipeline healthy. Ultimately, you will build and maintain the automated tests that expand test coverage and speed up regression testing across the entire stack.

Key facts

What you'll do

• Run end-to-end tests on new features before release across our web and mobile applications to validate user flows and critical paths.
• Own the release process by testing staging builds, executing a final quality gate, and signing off on changes that are safe to ship.
• Develop risk-based test plans for critical telehealth workflows, including patient onboarding, scheduling, video visits, and privacy-sensitive functionality.
• Perform mobile device testing on Android, installing builds, reproducing issues, and verifying fixes on a range of device configurations.
• Triage, track, and manage bugs from detection through resolution, prioritizing severity and impact to keep the backlog under control.
• Partner with engineering and product teams to define test coverage, clarify requirements, and prioritize issues that affect release readiness.
• Build and maintain automated tests, including UI and integration tests, to expand coverage and reduce manual effort over time.
• Use AI coding agents such as Claude Code and Codex to write, refactor, and improve test automation scripts and infrastructure.
• Validate production changes by running smoke tests and regression suites in environments that mirror live conditions.
• Monitor test results and quality metrics to identify flaky tests, root causes, and opportunities for process improvements.
• Collaborate with cross-functional stakeholders to communicate risk, blockers, and quality status clearly and promptly.
• Drive quality initiatives independently while aligning with engineering practices to support faster, more frequent releases.
• Maintain documentation for test cases, test plans, and release checklists to ensure consistency and knowledge sharing.
• Support the transition to a continuous release cycle by creating reliable test pipelines and feedback loops for every build.

Requirements

• You have solid QA or software testing experience, preferably in a fast-moving product environment with frequent releases.
• You have experience writing and improving test automation and test infrastructure to keep pace with evolving features.
• You have hands-on Android device testing experience, including installing builds and reproducing issues on real hardware.
• You are comfortable testing web applications end to end using modern tools and techniques.
• You have worked across dev, staging, and production environments and understand how release processes work in practice.
• You have strong bug tracking skills, using tools to log, prioritize, and follow issues through resolution.
• You have test case management experience, including organizing coverage, linking tests to requirements, and maintaining traceability.
• You are highly organized and detail-oriented, with the judgment to distinguish release-blocking issues from minor ones.
• You are able to drive quality independently while partnering closely with engineering and product stakeholders.
• You are comfortable working in a fast-paced environment where priorities shift and quality must be maintained under tight timelines.
• You communicate clearly and constructively with both technical and non-technical team members.
• You are proactive about identifying risks and suggesting improvements to testing processes and tooling.
• You are committed to maintaining high standards of quality and reliability for our users and their data.
• You are legally authorized to work in the Philippines and can obtain any necessary local documentation for employment.

Nice to have

• Healthcare or telehealth experience, where you understand the specific compliance, privacy, and clinical workflows involved.
• Familiarity with mobile device management (MDM) solutions and how they are used to distribute and manage mobile apps.
• Experience helping a team move toward a continuous release cycle, including implementing CI/CD practices for testing.

Practical notes

This is a full-time role based in the Philippines with standard working hours. There may be occasional travel requirements as needed for meetings or on-site work. No visa sponsorship is provided for this position. Please ensure you meet the eligibility requirements before applying.