Sales Advisor - Melrose

About the role

This position serves as the primary stylist representing Anine Bing directly to the customers at the Melrose location. The core responsibility involves building authentic customer relationships while actively driving store performance within a collaborative team environment. You will act as the face and voice of the brand, translating the Anine Bing aesthetic into personalized styling solutions for every guest. Success in this role requires a commitment to maintaining the highest level of client service standards in every interaction. The position is designed for a self-motivated individual who thrives on owning the full customer journey from discovery to post-sale engagement. You will be accountable for hitting specific store sales targets through a combination of in-person and virtual client interactions. Ultimately, this role rewards individuals who combine deep product knowledge with the ability to build a loyal, returning client base.

Key facts

What you'll do

Uphold customer service standards through tailored in-store and digital interactions that drive individual client engagement and satisfaction.

Pursue store sales targets by initiating personal outreach and cultivating a loyal client base through consistent follow-up and relationship management.

Develop fashion expertise by actively studying current trends and detailed product information to support confident and accurate styling decisions.

Maintain long-term client relationships by implementing proactive communication strategies that encourage repeat business and valuable referrals.

Complete sales transactions seamlessly in person and online, utilizing technology tools that support efficient virtual selling environments and accurate record-keeping.

Ensure store presentation remains orderly through disciplined cleaning and organizational routines that uphold the visual merchandising standards of Anine Bing.

Support daily store operations by taking ownership of tasks like inventory management, fulfillment processes, and setting up visual displays that maintain brand integrity.

Utilize point-of-sale platforms with proficiency to complete complex transactions and manage detailed client information with a high degree of accuracy.

Adapt to the demands of the retail calendar by demonstrating flexibility with nights, weekends, and retail holidays in the work schedule without compromising performance.

Conduct physical activities that require regular standing, walking, bending, and sustained movement throughout the store floor during assigned shifts.

Meet the physical demands of the role which includes extended periods of standing and walking, frequent bending and reaching, squatting, climbing ladders, and lifting or carrying items up to 50 pounds.

Perform duties related to moving merchandise and fixtures as needed to maintain an appealing and functional store environment.

Leverage digital communication channels effectively to enable virtual selling and facilitate meaningful remote client outreach and engagement.

Stay current with product knowledge by utilizing available product information resources to ensure styling advice remains accurate and relevant for every customer.

Perform all essential job functions within a fast-paced retail setting, demonstrating the ability to adapt and perform with or without reasonable accommodation.

Requirements

The posting explicitly states a bachelor's degree is required for this position. Candidates are expected to bring a minimum of 3 years of relevant experience in fashion, styling, or retail sales within a client-facing environment. A background in personal styling is essential and should be demonstrated through a history of achieving measurable goals. The ability to develop and actively manage a personal client book is a requirement, proven by past performance in similar roles. Professional communication skills are non-negotiable, enabling clear, effective, and professional exchanges with both customers and internal teammates. Flexibility is a core requirement, shown by the capacity to adapt to a schedule that includes nights, weekends, and retail holidays. Physical capability is a hard bar, supporting regular standing, walking, bending, and continuous movement throughout the store during shifts. The role demands the ability to meet physical demands covering extended periods of standing and walking, frequent bending and reaching, squatting, climbing ladders, lifting and carrying up to 50 pounds, and moving merchandise and fixtures as part of daily operations. Proficiency with point-of-sale systems is mandatory to complete accurate transactions and manage detailed client records. All essential job functions must be performed reliably in a fast-paced retail setting, with or without reasonable accommodation.

Nice to have

Experience working in a fashion-forward retail environment is preferred for this role.

Familiarity with digital client management tools is valued and can enhance your effectiveness in managing customer relationships.

Skills & tools

Point-of-sale platforms are the primary tools used to support daily transactions and the management of comprehensive client records.

Digital communication channels are utilized to enable virtual selling capabilities and facilitate proactive remote client outreach.

Product knowledge resources are made available to keep styling information current, accurate, and aligned with brand messaging.

Practical notes

This role requires a bachelor's degree and a minimum of 3 years of relevant experience in a client-facing capacity. The position involves extended periods of physical activity and demands a flexible schedule that includes nights, weekends, and retail holidays. The compensation details were not provided in the source material. The typical interview process for this role often includes a role play, a discovery call simulation, and a presentation component. Candidates may be asked to pitch a product to a panel or handle a tough objection to demonstrate their sales acumen. Behavioral questions will focus heavily on past quota attainment and deal history to assess performance patterns. Interviewers often simulate the job within the interview itself, so be prepared to run a short discovery call or demonstrate a product styling session. Practicing your own sales pitch out loud is highly recommended to succeed in the interview stage.

Good to know

The primary focus of this role is on client-facing sales and service within a fashion retail setting, requiring a high level of personal interaction. The position leverages technology extensively for both in-store operations and virtual customer interactions, creating a hybrid sales environment. The role includes a benefits package that typically consists of paid time off, wellness coverage, and a commission structure to reward high performance.