Sales Development Representative, Commercial

About the role

Airwallex is building the global payments and financial platform of the future, and this role is central to that mission as you pioneer growth within the SME & Growth Business team. You will own the end-to-end commercial workflow, researching and identifying potential clients across multiple industries to build a robust and scalable pipeline. In this hybrid position based in Austin, you will reach out to prospects through various channels, including email, phone, and social media, to uncover needs and present innovative solutions. You will craft compelling value propositions, qualify opportunities with precision, and collaborate directly with Account Executives to schedule appointments and land accounts. This role demands a builder with founder-like energy who leverages AI to work smarter and turns complex problems into tangible growth outcomes. If you are excited about tech and want real impact with accelerated learning, this is your opportunity to "get stuff" end-to-end.

Key facts

What you'll do

• Research and identify target companies across diverse verticals to expand the top of the funnel with high-intent prospects.
• Initiate contact through multi-channel outreach, including email, phone, and social platforms, to build awareness and generate interest.
• Conduct discovery conversations to deeply understand prospect needs, pain points, and decision-making criteria.
• Craft tailored value propositions that clearly articulate how Airwallex solves complex global payments and treasury problems.
• Qualify opportunities rigorously to ensure alignment with ideal customer profiles and strategic fit.
• Collaborate with Account Executives in a true partner rhythm to co-sell and move opportunities through the pipeline.
• Leverage sales technology tools such as Salesforce, Outreach, Zoominfo, and LinkedIn Sales Navigator to maintain organized workflows.
• Utilize GSuite and productivity stacks to create efficient, repeatable processes for outreach and follow-up.
• Think and operate like a strategic partner, driving conversations that focus on business outcomes rather than transactional selling.
• Maintain sharp analytical skills to track performance metrics, iterate on strategies, and continuously improve results.

Requirements

• You hold a bachelor's degree or have earned your stripes through hands-on experience, and you are genuinely excited about tech and what Airwallex is building.
• You are highly resourceful with a figure-it-out mindset, preferring to find a way to get results without waiting for instructions.
• You have strong analytical skills and an organized way of thinking and working to manage complex information and priorities.
• You possess excellent written and verbal communication skills to articulate value and build rapport with diverse stakeholders.
• You are able to drive "partnership" conversations that focus on solving problems rather than traditional sales pitches.
• You have the capacity to thrive in a fast-paced, high-growth environment where expectations are ambitious and evolving.
• You are comfortable using sales technology tools such as Salesforce, Outreach, Zoominfo, and LinkedIn Sales Navigator to execute at scale.
• You are a strategic thinker who can balance speed and rigor, making decisions from first principles while maintaining attention to detail.

Nice to have

• Experience or eagerness to work in a fast-paced, high-growth environment where you are building things from the ground up.
• Prior experience with outreach across cold calling, fundraising, real estate, sports, internships, or campus programs.
• Knowledge of GSuite and sales tech tools like Salesforce, Outreach, Zoominfo, LinkedIn Sales Navigator, etc.

Applicant safety policy: fraud and third-party recruiters

To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiters.