Commercial Sales Engineer

About the role

You will create and deliver technical product presentations to prospective customers while clearly articulating how the Zscaler Zero Trust Exchange platform addresses specific business and technical needs. You will gather detailed customer technical requirements to validate that proposed solutions align with customer goals and operational constraints. You will lead product evaluations and configure custom product demonstrations that showcase the platform's capabilities in realistic scenarios. You will design and guide the execution of evaluation test plans to ensure successful proof-of-concept outcomes. You will act as a trusted advisor within high-performing, cross-functional teams that include sales, customer success, solution architects, and business development. You will leverage intelligent systems and AI tools to amplify your impact and maintain clarity in fast-paced, complex deal environments. You will embody a culture of execution by taking ownership, driving accountability, and ensuring transparent, honest debate that leads to the best decisions quickly.

Key facts

What you'll do

Create and deliver technical product presentations to prospective customers.

Gather customer technical requirements to ensure proposed solutions meet stated goals and needs.

Lead product evaluations and custom product configurations for target use cases.

Design evaluation test plans with customers and guide them to successful outcomes.

Collaborate with sales and customer success teams to build trusted relationships with technical stakeholders.

Demonstrate the power and agility of Zscaler cloud transformation through live and virtual engagements.

Support business development efforts by providing technical context during early-stage discussions.

Translate complex security concepts into clear, simple, and actionable plans for diverse audiences.

Champion customer needs from initial discovery through implementation and expansion.

Utilize AI-assisted tools to improve research, analysis, and presentation quality.

Maintain up-to-date knowledge of cloud security trends, competitive positioning, and product capabilities.

Participate in internal training and enablement to strengthen overall team effectiveness.

Contribute to documentation and playbooks that refine the sales engineering process.

Act as an ambassador for Zscaler by reinforcing the company's mission of securing the AI age.

Requirements

You must have a Bachelor's degree or equivalent practical experience.

You possess 5+ years of experience in sales engineering, solutions architecture, or a related technical consulting role.

You have a strong background in networking and security concepts, including firewalls, encryption, identity, and access management.

You are comfortable working with APIs, integrations, and cloud platforms such as AWS, Azure, or GCP.

You have experience demonstrating complex software solutions to technical and non-technical audiences.

You are proficient in at least one scripting or programming language such as Python, JavaScript, or Go.

You have a proven track record of building and maintaining trusted customer relationships in fast-paced environments.

You are able to travel to customer sites or partner locations when necessary, with flexibility across regions.

You thrive in a culture that values candor, where constructive, honest debate is encouraged to arrive at the best ideas.

You are comfortable making decisions and taking full ownership of solutions you propose to customers.

Nice to have

Experience with DevSecOps or cloud-native application protection platforms.

Familiarity with zero trust network access (ZTNA), secure web gateways, and cloud security service edge (SSE) platforms.

Background in regulated industries such as financial services, healthcare, or government.

Experience with public speaking, technical workshops, or conference presentations.

Knowledge of AI-driven security use cases and how they integrate into broader platform strategies.

Practical notes

This is a remote role with expected travel to customer locations and partner offices as needed.

You must be legally authorized to work in the United States without sponsorship for this role.

The base salary and total compensation ranges noted are guidelines and may vary based on location, experience, and other factors.