Workplace Experience Specialist

About the role

This position centers on maintaining a welcoming and functional environment at our Santa Monica headquarters. You will serve as the primary point of contact for daily office operations, visitor management, and event coordination to support our staff.

Key facts

What you'll do

• Staff the reception desk to welcome guests, vendors, and staff while answering general inquiries.
• Manage facility access, including badge issuance and parking logistics.
• Oversee daily office upkeep, including supply inventory, janitorial oversight, and general organization.
• Administer food and beverage programs, including snack stocking and lunch coordination.
• Process mail, deliveries, and outgoing shipments via carriers like FedEx.
• Monitor and resolve office-related emails regarding visitor logs, meeting room needs, and travel support.
• Organize logistics for quarterly collaboration weeks and team-building events.
• Ensure all conference rooms are prepared and equipped for meetings.
• Maintain a consistent presence at the desk from 8:30am PT to 5:00pm PT.

Requirements

• Ability to work on-site in Santa Monica five days a week.
• 2+ years of experience in administrative support or customer service.
• Proficiency with Google Suite, specifically Gmail, Drive, Docs, Sheets, and Calendar.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.
• Clear verbal and written communication abilities.
• Capacity to work independently and as part of a team in a fast-paced setting.
• Aptitude for problem-solving and adjusting to shifting priorities.
• Willingness to travel occasionally to our Phoenix office or other event locations.

Nice to have

• Prior experience managing office operations or workplace experience programs within a corporate setting.
• Familiarity with visitor registration software or badge management systems.
• Experience with mailroom operations and shipping logistics.

Skills & tools

• Google Suite (Gmail, Drive, Docs, Sheets, Calendar)
• Visitor management systems
• Badge access software
• Mail and shipping logistics

Practical notes

• Compensation includes a competitive salary, a full benefits package, paid sick time, and an employer-matched 401(k) plan.
• Total compensation may include equity, bonuses, or commissions depending on the specific offer.
• ZipRecruiter is an equal opportunity employer.
• Review our applicant privacy notice at https://www.ziprecruiter.com/careers/job-applicant-privacy-notice.