Senior Business Operations Manager

About the role

Zeely is expanding, and we need a Senior Business Operations Manager to streamline our growing complexities. You will be instrumental in transforming current workflows into clear, efficient systems that support our rapid scaling.

Key facts

What you'll do

Examine operational procedures across various departments to pinpoint areas for enhancement.

Develop process documentation, define roles, and refine workflows to boost efficiency.

Lead the implementation of process improvements from initial concept to final execution.

Analyze operational data and identify opportunities for automation.

Collaborate with teams to understand their challenges and propose solutions.

Requirements

A minimum of 4 years of experience in business operations, strategic operations, process management, or operations consulting.

Demonstrated ability to conduct process reviews and optimize operational flows.

Experience working with Jira and creating process-related documentation.

Capacity to work effectively with different teams without direct managerial authority.

A strong aptitude for systems thinking and root cause analysis.

Nice to have

Previous experience in product-focused technology companies or with a Big4 consulting firm.

Experience in establishing new processes from the ground up.

A track record of implementing changes that have resulted in measurable business outcomes.

Skills & tools

Jira

Tableau

Practical notes

Zeely offers a remote-first work environment, with options to work from Kyiv or Warsaw offices. Benefits include medical insurance, paid time off, and sick leave. The hiring process involves an introductory call, an interview with the Head of Operations, a test task, a final interview, and a reference check.