Senior Director, Product Management - WinTeam ERP

About the role

Workwave is looking for a Senior Director of Product Management to lead the evolution of WinTeam, the company's core ERP platform serving commercial cleaning and security guarding businesses. This position focuses on transforming a mature, mission-critical system by integrating AI capabilities, data intelligence, and modern SaaS practices. You will shape product direction while supporting thousands of enterprise client sites with complex operational needs.

Key facts

What you'll do

• Own the complete vision, strategy, and delivery for WinTeam's primary ERP modules
• Guide platform modernization efforts, balancing architecture improvements with immediate customer value
• Shift product execution from feature output toward measurable business outcomes
• Integrate machine learning, predictive analytics, and automated decision-making into workflows
• Build, mentor, and grow a team of Product Managers and Product Owners
• Establish strong discovery practices, clear requirements documentation, and disciplined prioritization
• Collaborate with Engineering, Design, go-to-market teams, and executives to improve delivery speed and market impact
• Strengthen customer relationships through advisory boards, site visits, and discovery conversations
• Represent the product in strategic sales cycles and industry events
• Oversee product profitability and partner with Finance on pricing and packaging strategies
• Develop data-backed ROI cases for new feature investments

Requirements

• 10+ years in product management
• 5+ years leading and developing PM teams within enterprise B2B SaaS environments
• Experience with mission-critical platforms such as ERP, workforce management, payroll, or high-volume operations software
• Demonstrated success transforming mature platforms, addressing technical debt, and managing customer transitions without disrupting operations
• Working knowledge of designing and launching AI-assisted, data-driven product capabilities
• Strong ability to influence stakeholders, lead strategic customer discussions, and present to executive leadership
• Bachelor's degree required

Nice to have

• MBA or advanced degree

Skills & tools

• Enterprise ERP platforms
• Machine learning and predictive analytics integration
• SaaS product development
• Workforce management and payroll systems
• Data-driven product strategy
• Cross-functional team coordination

Practical notes

• Remote-first global work community with optional office access
• Headquarters located at Bell Works in Holmdel Township, New Jersey
• Employees across 30+ states and 7 countries
• Health and dental benefits included
• 401k with company match
• Flexible Time Off policy or generous PTO plan depending on role
• Paid holidays
• Up to 4 weeks paid bonding leave
• Employee Assistance Program through TotalCare with 24/7 counseling, financial guidance, legal support, and adoption assistance
• 24/7 virtual medical care via Teladoc
• Access to video training libraries and live training sessions
• 10-time winner of Best Place to Work in New Jersey by NJBiz
• Recognized by Inc. 5000, SaaS Award, IT World Awards, Globe Awards, Silver Stevie Award for Employer of the Year, and Best Place to Work by Inc. Magazine
• Named to The Software Report's Top 100 Software Companies of 2022 worldwide