Director, Product Management

About the role

Workato is seeking a Director of Product Management to lead the vision and strategy for its enterprise connectivity platform. This role involves both strategic planning and hands-on execution, focusing on connectors and platform extensions. You will guide a team of product managers, ensuring the product area scales effectively.

Key facts

What you'll do

• Define the strategic direction for Workato's connectivity platform, including connectors and extensions like Data Tables, Decision Models, EDI, RPA, and MFT.
• Monitor market trends and customer needs in the integration space, particularly how AI is changing connectivity platforms.
• Manage the entire roadmap for enterprise connectivity, balancing customer requests, competitive positioning, and long-term investments.
• Ensure the roadmap aligns with engineering, sales, and customer success teams for consistent prioritization and successful delivery.
• Address and resolve execution issues, improving processes and clarifying responsibilities to help the team deliver.
• Lead product launches from start to finish, coordinating internal enablement and customer adoption across various functions.
• Structure the team's portfolio and ownership model to cover a broad product surface, while recruiting, mentoring, and developing product management talent.
• Encourage the team to adopt AI tools in their daily product development practices.
• Establish and track key performance indicators (KPIs) for connector adoption, usage, customer satisfaction, performance, and reliability.
• Set up the team's operational rhythm, including prioritization cycles, reviews, and progress reporting.
• Interact with enterprise customers, prospects, and partners to understand their integration needs.
• Represent the enterprise connectivity strategy in customer briefings, industry conferences, and discussions with analysts.

Requirements

• 12 or more years of experience in Product Management, specifically with integration, connectors, APIs, or enterprise platforms.
• At least 3 years in a senior product leadership role (Group PM or Director), managing teams of varying experience levels.
• Demonstrated success in building and scaling connector or integration products at major SaaS/cloud companies or integration providers.
• Strong understanding of cloud integration patterns, connector architectures, API standards (REST, SOAP, OData, GraphQL), and event-driven patterns (webhooks, event streaming, CDC).
• Deep knowledge of the SaaS/cloud ecosystem and common business applications (CRM, ERP, HR, ITSM).
• Experience collaborating with engineering on complex technical decisions regarding platform architecture and system design.
• Proven track record of successful product launches, customer adoption, and measurable market impact.
• Practical experience developing AI-powered product capabilities, such as AI-assisted integrations, automated connector creation, and generative AI features.
• Ability to foster the team's use of AI tools and workflows in daily product development.
• Experience working in fast-paced, high-growth environments, with the ability to improve processes and provide clarity amid ambiguity.

Nice to have

• Familiarity with one or more platform extension domains: RPA, EDI, MFT, or similar.

Skills & tools

• Product Management
• Integration platforms
• Connectors
• APIs (REST, SOAP, OData, GraphQL)
• Event-driven patterns (webhooks, event streaming, CDC)
• SaaS/cloud ecosystem
• AI-powered product capabilities
• Data Tables
• Decision Models
• EDI
• RPA
• MFT

Practical notes

This role is identified by REQ ID: 2863.