Literature coordinator

About the role

Wizeline is actively seeking a literature coordinator to take ownership of our technical documentation ecosystem and internal knowledge management infrastructure. In this capacity, the hired individual will be responsible for curating, structuring, and maintaining a comprehensive library of content that supports our engineering and operational teams. The role requires a disciplined approach to ensuring that all documentation reflects our current focus on applied artificial intelligence and agentic systems deployment. You will act as a central point of reference for content integrity, version control, and accessibility across the organization. The successful candidate will facilitate the alignment of documentation practices with our strategic objectives in AI-driven software engineering. This position demands a proactive mindset to identify gaps in knowledge transfer and implement solutions for long-term information governance. You will support the global continuity of our Perform AI initiatives by maintaining rigorous standards for technical literature. Ultimately, this role is critical to preserving institutional knowledge and enabling scalable innovation across our distributed network.

Key facts

What you'll do

• Catalog and index technical artifacts, ensuring every document is discoverable through a robust metadata framework.
• Implement standardized templates for project briefs, architectural diagrams, and process documentation to streamline team contributions.
• Orchestrate the review cycle for technical content, coordinating feedback loops between engineering, product, and design stakeholders.
• Archive legacy materials while migrating essential resources into a centralized digital repository with appropriate access controls.
• Monitor industry trends in AI engineering practices, compiling summaries that inform updates to our internal guidelines and playbooks.
• Partner with data science teams to validate the accuracy of technical claims within documentation against implemented models and experiments.
• Facilitate training sessions for new hires, guiding them through the documentation portal and demonstrating best practices for content creation.
• Liaise with external partners to ensure that third-party deliverables conform to our formatting and classification standards.
• Track metrics related to documentation usage and user satisfaction, using insights to refine the information architecture iteratively.
• Support the rollout of new software features by producing release notes, operational guides, and troubleshooting FAQs in a timely manner.
• Conduct regular audits of the document library to identify outdated materials, broken links, and inconsistencies in terminology usage.
• Enable cross-pod collaboration by translating complex technical jargon into accessible language for non-specialist audiences without losing precision.

Requirements

• Proven experience in documentation management or a related coordination role within a technology or engineering environment.
• Strong organizational skills and attention to detail, with a demonstrated ability to manage multiple priorities in a fast-paced setting.
• Ability to work effectively within a global, distributed team environment, respecting diverse time zones and cultural communication norms.
• Proficiency in managing information workflows for technical projects, including version control, change tracking, and archival procedures.
• Solid understanding of software development lifecycles, including how documentation phases intersect with development, testing, and deployment.
• Experience with content management systems and technical writing tools such as markdown, static site generators, or similar platforms.
• Excellent written communication skills in English, with clear, concise, and professional expression in all written materials.
• Capability to learn and adapt to new software tools quickly, applying logical problem-solving skills to technical documentation challenges.

Skills & tools

• Technical writing and content management systems including experience with platforms such as Confluence, Notion, or similar enterprise wikis.
• Knowledge of software development lifecycles including Agile, Scrum, and DevOps practices and their associated documentation needs.
• Proficiency in collaborative project management software such as Jira, Trello, or Asana to track documentation tasks and deadlines.
• Familiarity with version control systems like Git, understanding how documentation integrates with code repositories for change management.
• Basic understanding of AI and machine learning concepts to accurately represent technical discussions in documentation.
• Experience with diagramming tools such as Lucidchart, Draw.io, or similar applications for creating visual process maps and system architectures.

Practical notes

Wizeline maintains a presence in multiple global hubs including Mexico City, Guadalajara, and Monterrey. Please submit your application through our careers portal to be considered for this role. Applicants should note that this is a full-time position based in Mexico, and successful candidates may be required to work within one of our primary office locations depending on team needs. No specific deadline for applications is published in the source material, but interested candidates are encouraged to apply promptly through the designated portal to ensure full consideration. Travel requirements are not specified in the available source information, and no compensation details are provided in the source documentation for this position.