Workplace Operations Coordinator

About the role

You will serve as the primary point of contact for the São Paulo office, managing daily facilities and creating a productive environment for our team. This role balances operational logistics with hospitality to ensure our workspace remains functional, safe, and welcoming.

Key facts

What you'll do

• Manage front desk operations from 9 AM to 6 PM to greet visitors and employees.
• Oversee daily office functions, including vendor deliveries and contractor coordination.
• Maintain inventory levels for office supplies and snacks.
• Assist with event setup and execution for team gatherings and meetings.
• Act as the primary contact for building management and landlord relations.
• Collaborate with the Health and Safety team to ensure compliance and office security.
• Write internal communications and event updates for Slack and Confluence.
• Collect and implement employee feedback to improve office life.
• Execute independent projects related to office improvements, DEI, or sustainability goals.

Requirements

• Minimum 3 years of experience in facilities or workplace operations.
• Ability to lift up to 50 lbs and perform physical tasks like furniture adjustments.
• Fluency in both English and Portuguese.
• Exceptional organizational skills and attention to detail.
• Ability to adapt to changing schedules and office demands.
• Strong verbal and written communication skills.

Nice to have

• Proficiency in Google Suite, Slack, or Jira.
• Interest in the startup and tech industry.
• Previous experience or certifications in facilities management.
• Proficiency in additional languages such as Estonian, Spanish, or Hungarian.

Skills & tools

• Facilities management
• Vendor relations
• Office operations
• Event support
• Health and safety compliance

Practical notes

• Compensation includes RSUs, food vouchers (708 BRL/month), and meal vouchers (1,166 BRL/month).
• Benefits include health and dental allowance for dependents, life insurance, EAP, and TotalPass gym access.
• Time off includes 30 days of vacation, 3 personal days, 1 volunteer day, 18 weeks of paid parental leave (after one year), and a 6-week paid sabbatical after four years.
• Transportation vouchers are provided.
• An annual self-development budget is available.
• Work model: You must be in the office most days during the first six months, transitioning to a minimum of 3 days per week thereafter.