Partner Success Senior Manager

About the role

Wellhub is launching in France and seeking a leader to establish our partner network from the ground up. You will manage the acquisition and retention of wellness providers, acting as the first senior hire for this function in the region.

Key facts

What you'll do

• Design and execute sales and success playbooks for the French market.
• Develop onboarding and retention workflows to drive partner satisfaction.
• Collaborate with leadership to define local KPIs for network growth and retention.
• Lead high-stakes negotiations with major partners personally.
• Monitor team performance metrics to identify and resolve operational bottlenecks.
• Coordinate with Finance, Marketing, and CX departments to ensure competitive offerings.
• Coach and mentor team members to meet growth targets.

Requirements

• 5+ years of experience in Sales or Account Management leadership.
• Background in high-growth startups, HR-tech, or the fitness industry.
• Native proficiency in French and professional fluency in English.
• Proven ability to build processes and workflows in undefined market environments.
• Strong commercial judgment and experience managing complex business relationships.
• Data-driven approach to decision-making.

Skills & tools

• Salesforce
• Zendesk
• Excel

Practical notes

• Benefits include free Gold membership for you and up to three family members, health insurance, and a home office setup reimbursement.
• Paid time off starts at 25 days annually, increasing with tenure, plus your birthday off.
• 100% paid parental leave with a ramp-back program.
• The company is Syndio Fair Pay Certified.
• We encourage applications even if you do not meet every listed requirement.