Partner Account Manager
Job description
Partner Account Manager at Wellhub.
About the role
Wellhub is seeking a Partner Account Manager to join the Partner Success team in Cologne. This position involves managing strategic relationships with key partners, ensuring their satisfaction, and aligning with Wellhub's long-term goals. The role requires a high degree of independence in decision-making to optimize partner engagement and drive product success.
Key facts
What you'll do
- Cultivate and maintain strong relationships with key partners through various communication channels.
- Establish multi-level connections with stakeholders to build rapport with decision-makers.
- Proactively identify and resolve complex operational and strategic challenges throughout the partnership lifecycle.
- Achieve exclusivity targets by negotiating and securing exclusive agreements with partners.
- Enhance the customer experience by addressing integration and booking issues, ensuring smooth partner operations.
- Collaborate with internal teams to align on strategic objectives and support partner success.
- Utilize data insights and conduct in-depth analysis of partner performance to inform strategy and optimize product outcomes.
- Participate in strategic initiatives aimed at improving partner engagement and satisfaction.
Requirements
- Bachelor's degree in Business, Marketing, Logistics, or a related field.
- At least 7 years of experience in Sales, Customer Success, or a related area.
- Fluent in German and proficient in business-level English.
- Strong communication and persuasion skills, with experience collaborating with C-level stakeholders.
- Solid proficiency in Excel, Google Sheets, and the GSuite.
- A strong understanding of commercial negotiations and pricing strategies.
- Excellent analytical skills for data analysis and identifying operational roadblocks.
- Resilience and drive to navigate challenges in a fast-paced environment.
Nice to have
- Prior experience in the fitness or wellbeing industry.
- Experience using Salesforce and Metabase.
Skills & tools
- Excel
- Google Sheets
- GSuite
- Salesforce (nice to have)
- Metabase (nice to have)
Practical notes
Wellhub offers a free Gold membership for employees, including access to gyms, digital fitness, and online wellness resources, with the option to add up to three family members. As a Flexible First company, Wellhub provides hybrid and remote work options, a one-time home office setup reimbursement, and a monthly work allowance. Employees receive 30 days of paid holiday per year, plus annual holidays and an extra day off for their birthday. Wellhub offers 100% paid parental leave, with extended leave and a ramp-back period for birthing parents. The company supports career growth through world-class platforms, interactive sessions, and personalized development roadmaps. Wellhub is committed to diversity, equity, and belonging, and is Syndio Fair Pay Certified.