Senior Product Operations Manager
weaveWeave - Headquarters (LehiFull Time1w ago
AIJiraSaaSProduct ManagementOperationsSupportCommunicationsEngineeringremotecurated-jd
Job description
Senior Product Operations Manager at weave.
About the role
This role focuses on enhancing the efficiency of our product development. You will collaborate with product, engineering, and design teams to streamline planning, improve project execution, and establish effective operational methods. Your work will help teams make informed decisions and deliver consistent results for customers and the business.
Key facts
What you'll do
- Prepare for planning by identifying gaps and improving cross-functional alignment before development starts.
- Work with Product and Engineering leaders to improve roadmap execution, visibility, and accountability.
- Facilitate planning and dependency management across teams to reduce risks and improve delivery predictability.
- Lead the operational aspects of complex cross-functional initiatives from planning to delivery.
- Continuously improve Product Development processes, frameworks, and operating rhythms.
- Promote the adoption of best practices for planning effectiveness and consistent execution.
- Create and maintain reports, dashboards, and insights on roadmap execution and organizational health.
- Synthesize and share actionable insights to support decision-making and improve outcomes.
- Identify operational friction and opportunities for continuous improvement in Product Development.
Requirements
- 8+ years of experience in Product Operations, Technical Program Management, Product Management, Engineering, or a similar field within a SaaS or technology company.
- Proven experience supporting large-scale annual and quarterly roadmap planning for hundreds of product and engineering team members.
- Demonstrated success in delivering complex product initiatives across multiple product and engineering teams.
- Experience designing and scaling operational processes and frameworks.
- Technical understanding of tools like Linear, Jira, and analytics platforms, with comfort in engineering and delivery metrics.
- Familiarity with modern software development practices and methodologies.
- Strong analytical skills to translate data into actionable insights for product and engineering leaders.
- Experience creating operational reports, metrics, dashboards, and executive communications.
- Strong business understanding to connect operational improvements to business outcomes like delivery predictability and time-to-market.
- Excellent communication and facilitation skills to influence product, engineering, and leadership audiences.
- Ability to navigate ambiguity, build alignment, and influence stakeholders.
- Demonstrated ability to identify and resolve organizational friction and execution risks.
Nice to have
- Self-starter who takes ownership and clarifies complex situations.
- Skilled at guiding teams through process changes and building strong relationships.
- Naturally curious to identify patterns and surface insights.
- Bias for action, balancing strategic thinking with practical execution.
- Highly organized, managing multiple priorities and stakeholders.
- Builds trust through collaboration and follow-through.
- Energized by solving operational challenges and improving team effectiveness.
Skills & tools
- Linear
- Jira
- Analytics platforms
Practical notes
- This position is hybrid, requiring 3 days per week in the Lehi, UT office. Periodic travel to Lehi, UT HQ will be required if living outside of Utah.
- Employment is contingent upon a successful background check.
- Weave uses AI tools to assist with various aspects of the hiring process, including job descriptions and application review.
- Weave is an equal opportunity employer committed to an inclusive workplace. Accommodations for disabilities or special needs are available upon request.
- Be aware of recruitment fraud; all official communication will come from Weave branded email. We will not ask for bank details, check cashing, or software/equipment purchases during the interview or hiring process.