Clinical Manager (LCSW)

About the role

Vynca is seeking a dedicated Clinical Manager to lead and support our interdisciplinary care teams. This role is crucial for ensuring the delivery of high-quality, efficient patient care and driving clinical improvements. You will play a key part in shaping our patient experience and contributing to new program development.

Key facts

What you'll do

• Guide and oversee a team of healthcare professionals, including nurses, social workers, and chaplains.
• Contribute to strategic planning for the future of clinical services.
• Spearhead initiatives designed to enhance patient care quality and introduce new service offerings.
• Address and resolve challenges in clinical workflows that affect patient outcomes or operational efficiency.
• Ensure sufficient staffing to meet patient care demands.
• Monitor team performance against key metrics and conduct annual staff evaluations.
• Partner with providers and other professionals to improve patient care and implement process enhancements.
• Offer leadership in areas such as conflict resolution, staff development, and decision-making.
• Provide direct patient care when necessary to support team objectives.
• Assist in the onboarding and training of new clinical staff.
• Maintain team compliance with regulatory requirements and licensing.
• Travel up to 25% of the time for professional development and business needs.

Requirements

• Availability to work Monday through Friday, 8:30 AM to 5:00 PM Pacific Time, with occasional flexibility for evenings and weekends.
• Hold an active, unrestricted LCSW license in California, with the ability to obtain licenses in other states as required.
• Possess at least 2 years of experience in a people management capacity.
• Have a minimum of 5 years in direct patient care as an LCSW, with at least 2 years focused on palliative care, hospice, or complex care management.
• Demonstrate a strong understanding of cultural sensitivity relevant to the patient population.
• Proven track record as a leader experienced in managing change within fast-paced environments.
• Exhibit strong organizational skills and the ability to work independently.
• Possess excellent communication and motivational abilities, including conflict resolution strategies.
• Previous experience working remotely, with proficiency in Microsoft and Google applications.

Nice to have

• Experience with Salesforce.

Skills & tools

• Microsoft Office Suite
• Google Workspace

Practical notes

• Applicants must be authorized to work in the United States. Vynca complies with federal law requiring identity and work eligibility verification through E-Verify.
• A background check, potentially including health screenings, is required before employment.
• Employees in patient-facing roles must be vaccinated against influenza. Accommodation requests will be considered.
• This job description is not exhaustive and may include additional duties.
• The hiring process may involve application, phone screening, assessments, interviews, an offer, and background checks.
• Benefits for full-time employees include medical, dental, and vision insurance, income protection, flexible paid time off, company holidays, 401k, and wellness programs.