Creative Services Manager

About the role

This role serves as a key liaison between clients and internal creative teams. You will guide advertising campaigns from conception through completion, ensuring client satisfaction and high-quality deliverables.

Key facts

What you'll do

• Manage the entire lifecycle of custom advertising campaigns, from creative development to final execution.
• Serve as the primary point of contact for clients, addressing their creative needs and expectations.
• Facilitate clear communication between clients and internal creative departments, translating production concepts for both parties.
• Oversee production timelines and ensure all campaign elements are delivered on schedule.
• Troubleshoot campaign issues, proposing solutions that align with client and company values.
• Contribute to campaign wrap reports, highlighting successes and identifying opportunities for future business.

Requirements

• 3-4+ years of experience managing creative advertising campaigns across video, photo, written content, design, audio, or experiential formats in a client-facing capacity.
• Experience in a creative agency or publishing environment is preferred.
• Solid understanding of the creative development and production workflows.
• Demonstrated ability to lead communication with both internal teams and external brands.
• Proven success in client communication and strong writing abilities.
• Comfortable presenting and leading discussions with creative teams and clients.
• Excellent interpersonal skills, capable of calmly interacting with brands, agencies, and internal stakeholders.
• Ability to thrive in a fast-paced, deadline-driven environment while maintaining a positive attitude.
• High emotional intelligence, empathy, and a problem-solving mindset.

Nice to have

• Familiarity with Vox Media's editorial networks and content trends.

Skills & tools

• Campaign management
• Client relations
• Creative production
• Cross-functional team collaboration
• Presentation skills
• Problem-solving

Practical notes

• This is a temporary, full-time position expected to last approximately five months, concluding around December 2026.
• Candidates must be available to work within this timeframe.
• Vox Media is an Equal Opportunity Employer. Reasonable accommodations are available for candidates with disabilities during the application process. Contact recruitment@voxmedia.com for assistance.
• Official communications from Vox Media recruiting will come from @voxmedia.com email addresses.