Sales Development Representative
Job description
Sales Development Representative at Vonage
About the role
This position is key to identifying and engaging potential enterprise clients for Vonage's communication API solutions. You will be the initial point of contact, responsible for generating new sales leads and scheduling meetings for the Key Accounts sales team. Your work directly contributes to building the sales pipeline and refining our go-to-market strategies.
Key facts
What you'll do
Initiate contact with prospective clients through various channels including phone, video, email, and LinkedIn.
Discover new leads by conducting research online and monitoring social media.
Assess potential clients to ensure they align with Vonage API platform offerings.
Maintain accurate and detailed records of interactions within the CRM system.
Arrange qualified meetings and demonstrations for Account Managers.
Work with marketing and sales leadership to improve outreach effectiveness.
Meet monthly targets for qualified appointments and new sales opportunities.
Develop and maintain territory plans with assigned Account Managers.
Gain and maintain a strong understanding of Vonage's API product suites.
Support marketing initiatives by assisting with campaigns.
Requirements
Possess at least 2 years of experience in sales development, lead generation, or B2B sales, preferably in the software sector.
Demonstrate professional proficiency in both spoken and written English.
Have proven experience in cold calling and crafting personalized outreach emails.
Exhibit strong self-motivation and organizational skills, with the ability to work independently.
Experience using Salesforce, Gong, LinkedIn, LinkedIn Sales Navigator, sales engagement tools (e.g., Gong Engage, Outreach), ZoomInfo, Gen AI Tools, and 6sense.
Previous outbound experience targeting enterprise clients (1000+ employees).
Nice to have
Experience in CPaaS, telecommunications, or multi-product suites.
A collaborative approach and a team-oriented mindset.
Readiness to engage with prospects via phone and video calls.
Ability to manage a high volume of prospect interactions daily.
A results-driven and goal-oriented perspective.
Creativity in developing new strategies to support team success.
Skills & tools
Salesforce
Gong
LinkedIn Sales Navigator
Gong Engage
Outreach
ZoomInfo
Gen AI Tools
6sense
Practical notes
This is a remote position based in Mexico.
Legal authorization to work in Mexico is required. Visa sponsorship is not available for this role.
Compensation includes a base salary and a commission structure with a 70/30 split.
Benefits include Medical Insurance, Group Life Insurance, a Meal Card (Pluxee Tienda Card), Volunteer Time Off (VTO), and the Ericsson Care Line. Additional benefits will be discussed during the interview process.