Regional Channel Manager

About the role

This position focuses on cultivating and expanding relationships with channel partners to drive sales of Vonage's cloud communication solutions. You will be instrumental in supporting existing partners and identifying new ones to fuel the company's growth in the Applications business unit.

Key facts

What you'll do

• Act as a liaison between partners, clients, and internal teams to ensure successful delivery of Vonage solutions.
• Develop and execute channel sales and marketing initiatives.
• Present product and service information to partners and clients to boost sales.
• Identify opportunities for cross-selling and up-selling based on client needs.
• Recruit new agent partners, including value-added resellers and MSPs, through various outreach methods.
• Manage the entire indirect sales cycle from initial contact through to service installation.
• Support current partners with revenue-generating activities like webinars and training sessions.
• Handle service requests and resolve escalated issues.
• Analyze channel performance using established metrics and report on campaign effectiveness.
• Prepare progress reports for management.
• Track daily activities and monthly results to meet sales targets.

Requirements

• Bachelor's degree in Sales, Marketing, Business, or a related field.
• Demonstrated experience in a channel sales or similar role.

Nice to have

• Experience with Contact Center and Unified Communications solutions.

Skills & tools

• Sales and marketing campaign management
• Presentation skills
• Relationship building
• Cold calling and networking
• Performance tracking and reporting

Practical notes

• Salary range: $113,218 - $148,000 USD
• Unlimited discretionary time off
• Tuition reimbursement