Salesforce & GTM Systems Engineer

About the role

As a , you will play a pivotal role in enhancing our customer relationship management capabilities and go-to-market strategies. This position requires a blend of technical expertise and strategic insight, as you will be responsible for optimizing our Salesforce platform and integrating it with various systems to improve operational efficiency. You will collaborate with cross-functional teams to ensure that our systems align with business objectives, ultimately driving growth and customer satisfaction.

Key facts

What you'll do

• Design, implement, and maintain Salesforce solutions tailored to the unique needs of Vistairhr, ensuring scalability and performance.
• Collaborate with sales, marketing, and customer support teams to gather requirements and translate them into effective Salesforce configurations.
• Develop and manage integrations between Salesforce and other business systems, ensuring seamless data flow and accuracy.
• Monitor system performance and user adoption, providing training and support to enhance user experience and engagement with Salesforce tools.
• Create and maintain comprehensive documentation for all Salesforce processes, configurations, and integrations to ensure knowledge transfer and compliance.
• Utilize data analytics to generate insights that inform strategic decisions and improve go-to-market initiatives.
• Participate in the development of GTM strategies, leveraging Salesforce data to identify market opportunities and customer needs.
• Stay updated on Salesforce best practices and new features, recommending enhancements that align with business goals.
• Troubleshoot and resolve any technical issues related to Salesforce and integrated systems, ensuring minimal disruption to business operations.
• Work closely with IT and security teams to ensure that all systems comply with data protection regulations and organizational policies.
• Contribute to the continuous improvement of internal processes and workflows, identifying areas for automation and efficiency gains.
• Engage in regular meetings with stakeholders to report on project progress, gather feedback, and adjust strategies as necessary.

Requirements

• Proven experience working with Salesforce, including configuration, customization, and administration (minimum of 3 years preferred).
• Strong understanding of go-to-market strategies and how CRM systems support sales and marketing efforts.
• Proficiency in data integration tools and techniques, with experience in APIs and middleware solutions.
• Excellent analytical skills, with the ability to interpret complex data sets and derive actionable insights.
• Strong communication skills, both verbal and written, with the ability to convey technical concepts to non-technical stakeholders.
• Experience in project management methodologies, with a track record of delivering projects on time and within budget.
• A proactive approach to problem-solving, with the ability to work independently and as part of a team.
• Familiarity with Salesforce certifications (e.g., Salesforce Administrator, Salesforce Developer) is a plus.
• Understanding of data protection regulations, such as GDPR, and their implications for CRM systems.

Nice to have

• Experience with other CRM platforms or sales enablement tools, providing a broader perspective on best practices.
• Knowledge of marketing automation tools and how they integrate with Salesforce for enhanced lead management.
• Familiarity with agile methodologies and experience working in an agile environment.
• Previous experience in a technology-focused company, particularly in the aviation or transportation sectors.
• Understanding of business intelligence tools and their application in enhancing CRM capabilities.

Skills & tools

• Salesforce CRM
• Data integration tools (e.g., MuleSoft, Talend)
• Project management software (e.g., Jira, Trello)
• Microsoft Office Suite (Excel, PowerPoint, Word)
• Data visualization tools (e.g., Tableau, Power BI)
• API management and development tools

Practical notes

• This role is based in Bristol, South Gloucestershire, and may require occasional travel for stakeholder meetings or training sessions.
• Candidates must be eligible to work in the UK; visa sponsorship is available for exceptional candidates.
• The position offers a competitive salary and benefits package, which will be discussed during the interview process.
• Interested applicants can apply through the Vistairhr careers page at [Vistairhr Careers](https://vistairhr.bamboohr.com/careers/197).

META

Company: Vistairhr

Title: Salesforce & GTM Systems Engineer

Listed

location: Bristol, South Gloucestershire

Job type: Full-time