Executive Business Center

About the role

Vercel is establishing an Executive Business Center to foster deeper strategic relationships with our most important customers. We are looking for a lead to build this program from the ground up, managing everything from high-level strategy to the day-to-day logistics of executive visits.

Key facts

What you'll do

• Launch and manage the end-to-end EBC program, including qualification processes and scheduling workflows.
• Collaborate with sales teams to create customized agendas that align with specific customer business goals.
• Prepare and coach internal executive and technical speakers to ensure clear, consistent messaging.
• Oversee onsite operations, including branding, catering, technology, and room logistics.
• Develop a repository of briefing materials, demo experiences, and discussion frameworks.
• Manage program budgets, vendor relationships, and capacity planning.
• Track and report on key performance metrics like pipeline influence and attendee satisfaction.
• Scale the program over time to include roundtables, roadshows, and virtual briefing formats.

Requirements

• 7+ years of experience in executive engagement, field marketing, or briefing programs at a B2B or enterprise SaaS company.
• Proven ability to manage high-stakes interactions with C-level stakeholders.
• Strong program management skills with a focus on detail and organization.
• Ability to translate complex account strategies into effective meeting agendas.
• Strong communication skills with the ability to coach speakers and negotiate with vendors.
• Technical fluency to hold conversations regarding AI, cloud infrastructure, and developer platforms.
• Data-driven mindset with the ability to articulate program ROI to leadership.
• Based in or willing to relocate to the San Francisco Bay Area.

Nice to have

• Experience building an EBC or similar program from scratch.
• Proficiency with Salesforce and briefing management software.
• Background working with infrastructure or developer-focused products.
• Experience designing physical customer experience spaces.

Skills & tools

• Salesforce
• CRM reporting
• Program management
• Executive communication
• Budget management

Practical notes

• Compensation includes equity, an inclusive healthcare package, and a company bonus or variable pay program.
• Benefits include flexible time off, professional development support, and a home office stipend.
• Vercel is an equal opportunity employer and encourages applications regardless of background.