Head of Internal Communications

About the role

You will define the internal heartbeat of Vanta by shaping how the company tells its own story and ensuring key messages land with precision across all teams. You will build the communication infrastructure from the ground up, creating the channels, cadences, and best practices that define how Vanta communicates internally. You will own the end-to-end execution of critical company-wide moments, including all-hands meetings, major announcements, and org-wide notifications. As a strategic sounding board, you will partner closely with the People team on sensitive and high-stakes communications to ensure clarity and empathy. You will act as a trusted advisor to the C-team, translating complex business updates into clear, actionable narratives for the entire organization. You will collaborate with Marketing and External Comms to guarantee that our internal and external narratives remain perfectly aligned. Finally, you will measure the impact of your work, iterating quickly on what works and what does not to maintain momentum as we scale.

Key facts

What you'll do

• Analyze the current state of internal communication and architect a scalable strategy that aligns with Vanta's rapid growth.
• Design and implement the internal comms infrastructure, establishing Slack norms, documentation standards, and wiki governance for the entire company.
• Conceptualize and execute company-wide moments, owning the end-to-end lifecycle of all-hands meetings, major announcements, and org-wide notifications.
• Synthesize complex business initiatives into clear, human-centric narratives that resonate with diverse teams across functions and locations.
• Triage and prioritize company-wide communication requests, balancing urgency and impact to ensure the right messages reach the right people at the right time.
• Partner with the Marketing and External Comms teams to audit and align internal narratives with external positioning and brand voice.
• Advise the C-suite and Leadership Team on communication timing, channel selection, and message framing for major business updates and sensitive topics.
• Champion company culture and morale through communication, highlighting wins and reinforcing behaviors that drive Vanta's values forward.
• Experiment with new communication formats and channels, testing innovative approaches to engage a globally distributed workforce.
• Apply a data-informed lens to internal comms, defining metrics and analyzing trends to continuously improve message effectiveness and engagement.
• Serve as the central point for internal communication requests, filtering noise and ensuring clarity across all Vanta channels.
• Build strong relationships with People Operations to ensure all organizational changes are communicated with transparency and care.
• Maintain a consistent cadence of communication that balances information density with readability to prevent overload.
• Identify and mitigate communication risks proactively, ensuring messages are inclusive, accurate, and aligned with company policies.

Requirements

• 8-10+ years of experience building and running an internal comms strategy at a high-growth company.
• A proven track record of successfully building an internal comms strategy and executing against it from concept to completion.
• Exceptional writing ability and storytelling skills to translate complex or sensitive topics into clear, human messaging.
• The capacity to operate at both strategic and tactical levels, comfortable setting strategy while also willing to execute hands-on tasks.
• Demonstrated executive influence and partnership experience working alongside C-level executives and leadership teams.
• Direct experience partnering with People and HR teams on sensitive organizational communications such as restructuring or change management.
• Strong judgment and prioritization skills to balance competing communication requests and advise stakeholders on company-wide visibility.
• A natural sensitivity to company culture and energy, bringing personality and authentic vibes rather than only polished corporate messaging.
• Creative thinking and a willingness to take risks by pitching bold or unconventional ideas while knowing when to calibrate the approach.
• Comfort using AI tools to amplify skills and strengthen work, demonstrating curiosity, a willingness to learn, and sound judgment in application.
• Openness to using AI responsibly to improve efficiency and impact in communication workflows.
• A commitment to inclusive communication practices that ensure messages are accessible and considerate of diverse audiences.
• Reliability and ownership, with the discipline to manage multiple deadlines and deliver high-quality work in a fast-paced environment.
• Alignment with Vanta's mission to help businesses earn and prove trust through continuous security and transparency.

Nice to have

• Experience in a fully remote or hybrid-first company managing global internal communications.
• Familiarity with security and compliance industries and the specific language they use.
• Background in data analytics and the use of dashboards to track engagement and communication performance.
• Previous experience managing external agency relationships for internal projects.
• Knowledge of security compliance frameworks such as SOC 2, ISO 27001, or similar.

Practical notes

This is a full-time remote role based in the United States. The position offers comprehensive benefits including medical, dental, and vision insurance with 100% coverage of employee-only premiums for most medical plans, 16 weeks of paid parental leave, and a range of wellness and workspace stipends. Vanta provides matching 401(k) contributions with immediate vesting, flexible PTO, and 80 hours of sick time. The role involves company-wide travel only if required for in-person events, though remote work is the standard. Applicants must be eligible to work in the United States without sponsorship. The company maintains an offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney for those who may relocate in the future.