Bachelor's degree holder in Computer Science, CompTIA Security+ certified, seeking to transition from Healthcare Claims Processing into a Cyber Security Analyst / SOC Analyst role. Brings a self-built technical foundation across SIEM monitoring (IBM QRadar), EDR/XDR (CrowdStrike, Cortex XSIAM), DLP (GTB), email security (Proofpoint), vulnerability assessment (Nessus), threat intelligence/IOC research (IPVoid), MITRE ATT&CK, Cyber Kill Chain, TCP/IP, and the OSI model.
Currently applies strong accuracy, analytical judgment, and documentation discipline as a Claims Associate handling Protected Health Information (PHI), giving direct working exposure to data security, confidentiality, and compliance-driven processes. Fresher to cyber security roles, motivated to apply strong analytical, problem-solving, and presentation skills in an enterprise security operations environment.
Carelon Global Solutions (Healthcare)
Hyderabad, India
Handle Protected Health Information (PHI) and sensitive claims data daily, following strict confidentiality, compliance, and data-security handling standards.
Review and process healthcare claims with high accuracy, applying strict attention to detail to identify discrepancies, anomalies, and potential fraud indicators.
Apply analytical judgment and decision-making to resolve complex cases, escalating exceptions in line with policy and SLA requirements.
Maintain detailed documentation of case handling and processing decisions to support audit and compliance needs.
Coordinate cross-functionally to track and resolve outstanding items, ensuring accurate record-keeping and process continuity.
Bachelor's Degree