Alexandra Nazimova
6+ years B2B client support for hedge funds & crypto firms Built & maintain Bybit trading signals bot (Python + API) → Bybit-Signals-Bot Active ETH spot trader · minted NFTs · deep knowledge of wallets, KYC/AML, API issues Zendesk power-user · SQL · ex-Hazeltree (served BlackRock, Cerberus, Ares, LGT)
Experience
Client / Data Support Specialist
Hazeltree
Remote
Technical & onboarding support for 50+ crypto hedge funds & prime brokers (BlackRock, Cerberus, Ares, LGT) Resolved wallet/API/data-feed issues via Zendesk (98 % <4 h, SLA 24 h) KYC/AML verification, escalation point for JPMorgan & Morgan Stanley crypto desks
Client support
BCS Cyprus
Novosibirsk
Processed instructions & reports for HNW clients
Affiliate Manager & Business Analyst
iGaming (non-crypto)
Saint Petersburg
Onboarded 50+ affiliates in Thailand, Malaysia, Taiwan (Asia timezone experience) Ran A/B tests on landing pages → +10% CTR Monitor KPIs & automate processes (Jira, SQL, Tableau)
Education
Novosibirsk State University
Bachelorʼs
Novosibirsk
Skills
Languages
English
Russian
French
Certificates
FSFR 1.0 – Brokerage license
(Russia)