Toluwalase Mercy Peters

Supported a beginner-friendly learning environment by assisting new members and ensuring they felt welcomed and included. Responded to inquiries and provided timely assistance to help participants navigate resources and class materials. Maintained a positive and respectful atmosphere, contributing to smoother learning interactions and class engagement. Gained first professional experience in Web3 community support, laying the foundation for stronger roles in moderation and user engagement.

Fostered a positive, welcoming environment for thousands of crypto learners by addressing questions, guiding conversations, and encouraging participation. Co-created and promoted 40+ educational threads in collaboration with the content team to simplify blockchain and crypto concepts. Planned and hosted Telegram calls and X (Twitter) Spaces, engaging the community through live discussions and AMAs on relevant crypto topics. Supported and helped coordinate a community bootcamp and multiple virtual events, ensuring smooth execution and high attendance. Drafted and enforced community guidelines, helping maintain respectful, inclusive communication across platforms. Contributed to consistent content scheduling and community updates, improving engagement and member retention.

Increased community awareness and engagement by creating consistent and relatable social media content and organizing educational events. Co-led by assisting in the communications section of “Level Up Bootcamp”, a 6-day crash course that introduced beginners to blockchain fundamentals and practical tools. Helped design and coordinate the “Skill Up Bootcamp”, a month-long learning experience covering Content Writing, Marketing, and Development. Assisted my team in Collaborating with external Web3 projects to plan and execute IRL events, strengthening partnerships and brand credibility. Wrote and shared over 10 educational threads simplifying blockchain topics for beginners, boosting content visibility and audience learning. Engaged followers through responsive community management by addressing questions, moderating conversations, and encouraging member participation.

Created educational and easy-to-understand content for over 10+ GameFi projects, helping onboard new users and explain complex gaming mechanics. Specialized in breaking down technical concepts into relatable, engaging articles and threads tailored to non-technical and first-time users. Focused on clarity, storytelling, and visual appeal, using structured formatting and visual elements to enhance readability and retention. Maintained a consistent delivery pace while adapting content tone and structure to suit the branding and voice of each GameFi client.

Successfully onboarded 600+ new users to the KoinKoin exchange platform in six months through direct engagement, education, and user support. Onboarded over 200 users in July alone, earning the Ambassador of the Month award for exceptional performance. Provided real-time guidance to users on app navigation and platform features, improving user retention and satisfaction. Shared actionable user feedback with the product team, contributing to key branding updates and UX improvements in the platform’s latest rollout. Played a vital role in community education efforts, ensuring a smoother onboarding experience and increased platform adoption.

Host weekly content writing classes, helping new and intermediate writers improve their skills through live sessions and practical guidance. Assigned writing tasks and provided 10–15 personalized feedbacks weekly, focusing on structure, storytelling, clarity, and relevance. Tracked member progress over time, leading to noticeable improvement in content quality and consistency across the guild. Contributed to the growth of multiple writers into more confident, consistent contributors in less than 8 months. Collaborated with the State Moderator to organize IRL watch parties and community-building events, fostering stronger offline connections. Actively nurtured a supportive learning environment, encouraging peer feedback, growth, and consistency among guild members.

Grew Sui Yu’s Twitter following from 700 to 1,600 in just two weeks through strategic content planning and engagement. Managed and monitored community channels including X (Twitter) and Discord, ensuring consistent growth and activity. Created and implemented content strategies tailored to Web3 audiences, including threads, updates, and engagement posts. Ensured the community remained informed, supported, and aligned with Sui Yu, Azimuth, and broader ecosystem developments. Coordinated the responsibilities of the Community Manager and Moderator to ensure effective execution of community plans. Acted as a link between the community and internal team, maintaining clear communication and trust. Oversaw community engagement to ensure it reflects brand tone, mission, and goals.