Director, Consumer Credit Portfolio Solutions

About the role

Upstart is seeking a Director for Consumer Credit Portfolio Solutions to enhance our partnerships with banks and credit unions. This position focuses on guiding financial institutions in deploying capital for consumer lending assets via the Upstart Marketplace. You will collaborate with executive leaders to align their financial goals with our innovative solutions.

Key facts

What you'll do

• Oversee the implementation of market strategies for Personal Loans, HELOC, Indirect Auto, and future products.
• Cultivate executive relationships with key decision-makers in banks and credit unions.
• Drive marketplace originations by establishing new institutional partnerships.
• Lead intricate commercial negotiations and discussions.
• Showcase how Upstart's offerings can enhance portfolio performance and support growth initiatives.
• Present insights on portfolio analytics and market trends to executive stakeholders.
• Recruit and mentor a team of Consumer Credit Portfolio Account Executives.
• Develop sales strategies, market coverage plans, and performance metrics.
• Foster a culture centered on accountability and customer focus.
• Create scalable processes and best practices to enhance team performance.
• Represent Upstart at industry events and forums, establishing our presence in the consumer credit market.

Requirements

• Minimum of 8 years of experience in strategic partnerships, institutional sales, or financial services with banks or credit unions.
• Proven track record of advising executives on complex financial solutions.
• Experience engaging with high-level decision-makers, including CEOs and CFOs.
• Strong knowledge of consumer lending products such as Personal Loans, HELOC, and Auto Lending.
• Familiarity with balance sheet management and capital allocation strategies in financial institutions.
• Excellent communication and presentation skills tailored for executive audiences.
• Ability to navigate large organizations and influence cross-functional teams.
• Self-motivated individual who thrives in a fast-paced environment.
• Demonstrated success in leading go-to-market initiatives.

Nice to have

• Established relationships with executives in regional banks and credit unions.
• Experience in forward flow, whole loan sales, or capital markets.
• Understanding of risk-adjusted returns and consumer credit portfolio management.
• Knowledge of AI-driven lending and analytics in consumer credit.

Skills & tools

• Proficiency in financial modeling and analytics.
• Familiarity with CRM tools and data analysis software.
• Strong negotiation and interpersonal skills.

Practical notes

This position is remote, allowing you to work from anywhere in the United States. The team operates across East and West Coast time zones, and while most work can be done remotely, in-person collaboration is encouraged through regular onsite meetings, typically once or twice per quarter for 2-4 days.

Salary for this role ranges from $178,800 to $247,400, depending on location and experience. Upstart offers a competitive compensation package that includes bonuses, equity options, and comprehensive benefits such as health coverage, retirement plans, and paid time off.

Upstart is committed to diversity and inclusion in our hiring practices. We welcome applicants from all backgrounds and are dedicated to providing reasonable accommodations throughout the hiring process. If you need assistance, please reach out to candidate_accommodations@upstart.com.