Ujwalraj T V

Led Product Development for a SaaS-based restaurant ERP platform covering POS, billing, procurement, inventory, kitchen operations, and business analytics.
Collaborated with Cross-functional Teams including engineering, UI/UX, QA, sales, and customer success teams to ensure timely product delivery aligned with business objectives.
Gathered Customer Requirements through merchant discussions, product feedback sessions, and operational analysis, translating business needs into prioritized product features.
Improved Operational Efficiency by contributing to enhancements in order management and kitchen workflow modules, resulting in approximately 30% improvement in restaurant order processing.
Conducted Product Demonstrations & Merchant Onboarding to support customer acquisition, product adoption, and successful implementation.
Supported Product Roadmap Execution by participating in sprint planning, backlog prioritization, feature validation, and release coordination.

Collected Business Requirements by engaging with restaurant owners, operations teams, and business stakeholders to understand operational challenges and define product solutions.
Managed ERP Product Modules including POS integration, inventory management, procurement, billing, reporting, and operational workflows.
Worked Closely with Engineering & Design Teams to convert business requirements into scalable product features while ensuring alignment with customer expectations.
Prepared Product Requirement Documents (PRDs), feature specifications, and user stories to support Agile product development.
Supported Product Testing & User Acceptance Testing (UAT) by validating business requirements and coordinating issue resolution with QA teams.
Participated in Go-to-Market Activities by supporting feature launches, customer communication, and implementation planning.
Contributed to Continuous Product Improvement through customer feedback analysis, process optimization, and product enhancement recommendations.