Product Manager (SofwSwiss)

About the role

Toogeza is seeking a Senior Product Manager to oversee iGaming projects utilizing the SoftSwiss platform. You will manage the product lifecycle, prioritize feature development, and optimize user funnels while coordinating with external platform providers and internal cross-functional teams.

Key facts

What you'll do

• Manage product roadmaps for new features, UX improvements, and operational changes.
• Analyze key performance metrics including registrations, FTD, NGR, GGR, and player retention.
• Submit and track tasks with SoftSwiss, ensuring technical limitations are addressed and delivery timelines are met.
• Draft detailed requirements, acceptance criteria, and checklists for both platform and internal teams.
• Oversee feature launches from initial concept through testing and post-release monitoring.
• Optimize critical user journeys such as KYC, registration, deposits, withdrawals, and bonus wagering.
• Collaborate with CRM, marketing, analytics, affiliate, and risk/fraud departments.
• Perform market and competitor analysis to identify growth opportunities.
• Validate release quality to ensure stability across desktop and mobile interfaces.

Requirements

• 3 to 5+ years of experience as a Product Manager or Product Owner within the iGaming sector.
• Proven experience with platform-based solutions like SoftSwiss, TrueLabel, or BetConstruct.
• Deep knowledge of iGaming product components including registration, KYC, payments, bonus logic, game lobbies, and affiliate traffic.
• Ability to manage product delivery within the constraints of an external platform roadmap.
• Expertise in tracking and improving metrics such as ARPU, conversion rates, bonus costs, and withdrawal rates.
• Strong skills in funnel optimization from registration through to long-term player retention.
• Proficiency in creating business requirements, user stories, and technical tasks.
• Ability to negotiate with external providers and manage multiple stakeholders under pressure.
• Professional English proficiency for documentation, meetings, and daily communication.

Nice to have

• Direct experience with the SoftSwiss ecosystem, including Casino Platform, Sportsbook, Bonus API, Jackpot Aggregator, Game Aggregator, or Affilka.
• Background in launching iGaming brands from scratch or managing soft launches.
• Experience with Tier-1 markets.
• Knowledge of affiliate business models, traffic sources, and domain strategy.
• Technical familiarity with payment, SMS, and KYC providers, as well as anti-fraud tools or player-engagement platforms like Smartico.
• Experience with SEO-related product tasks and analytics tools such as Tableau, Power BI, or GA4.

Skills & tools

• Product Management, Roadmap Planning, Stakeholder Management, Metric Analysis (GGR, NGR, ARPU), Funnel Optimization, Requirement Documentation, iGaming Platform Management.

Practical notes

• Applications will be reviewed within five working days.
• To apply, submit your CV and any relevant supporting materials.