Pre-Sales Solutions Architect (Cloud

About the role

Thoughtworks seeks a Principal Solutions Architect to develop and propose managed service solutions for clients. This role involves understanding customer needs, crafting compelling proposals, and fostering executive relationships to secure high-value deals. You will significantly contribute to the growth of our managed services practice.

Key facts

What you'll do

• Understand and document client problems and requirements, then design managed service solutions.
• Lead the proposal development process, from solution strategy and design to pricing, documentation, and client presentations.
• Initiate proactive proposals by collaborating with clients and account leadership to identify potential managed service offerings.
• Incorporate innovative technologies like AI and Machine Learning into IT operations solutions.
• Guide the contract preparation process, including strategy discussions and negotiations.
• Identify and qualify new opportunities with leads and account leadership, creating reusable value propositions.
• Clearly communicate the unique benefits and value of our service lines to client stakeholders.
• Develop competitive commercial models for proposals.
• Identify common patterns across regions to build reusable assets such as proposal templates, assessment frameworks, and commercial models.
• Participate in community initiatives to mentor team members, streamline operations, and share knowledge.

Requirements

• 15+ years of experience in technology solutions and proposal creation.
• Extensive experience in managed services, with practical exposure to AI technologies.
• Experience in at least one of these areas: legacy modernization, data operations, customer experience, or AI.
• Proven track record of developing winning proposals that address customer requirements.
• Solid experience defining operating models for support coverage and team distribution based on business needs.
• Experience proposing contract terms and conditions to address common interpretation questions.
• Close collaboration with internal teams including business development, demand/sales, delivery, and service lines.
• Strong understanding of stakeholder management, effectively liaising between clients and other key parties.
• Resilience in ambiguous situations and adaptability to various challenges.
• Ability to address risks and conflicts skillfully.
• Experience coaching, mentoring, and motivating team members, influencing positive action and accountability.
• Adept at influencing others and advocating for technical excellence while remaining open to change.
• Proven leadership in encouraging professional development and relationships among teammates.
• Natural ability to cultivate strong partnerships to generate new business opportunities.

Skills & tools

• AI
• Machine Learning (ML)
• Managed Services
• Legacy Modernization
• Data Operations
• Customer Experience

Practical notes

Thoughtworks offers a cultivation culture that supports individual career development through interactive tools, development programs, and peer mentorship. The company is a global technology consultancy focused on integrating strategy, design, and engineering for digital innovation.