People Operations Coordinator

About the role

This position focuses on administering employee benefits and managing leave programs for a global workforce. You will be the primary contact for employees regarding their benefits and leave, creating educational materials, and guiding them through various processes. This role offers the chance to shape how employees experience their total rewards as the company expands.

Key facts

What you'll do

• Administer US and international benefits, including health, dental, vision, life, and voluntary plans, from new hire enrollment to termination, ensuring accurate HRIS data.
• Act as the main point of contact for employee benefits questions, resolving issues and explaining plan options, and managing relationships with benefits providers.
• Oversee leave for US and global employees, utilizing the leave management system and guiding employees through statutory, state, FMLA, and disability leaves.
• Lead the annual open enrollment process and develop clear educational materials to increase benefits utilization across the company.
• Collaborate with Finance and payroll to optimize HRIS usage, conduct regular audits of benefits data for accuracy, and maintain precise leave and enrollment records.
• Support the People Operations team on projects related to employee engagement, retention, and development, integrating benefits into broader people strategies.

Requirements

• Direct experience administering multiple benefit plans, with a strong foundation in US benefits and some global exposure.
• Specific experience handling state-level parental leave, FMLA, or Paid Family Leave (PFL) paperwork.
• Previous experience using an HRIS.
• An approachable, confident, mature, and empathetic demeanor for sensitive employee conversations.

Nice to have

• Experience working across multiple countries with statutory leave knowledge (UK, Australia, Canada).
• Managed benefits through company acquisitions, including COBRA situations.
• Experience with Employer of Record (EOR) models or specific knowledge of Quebec benefits.

Skills & tools

• Rippling (preferred)

Practical notes

• This role is not eligible for visa sponsorship.
• Teamworks does not accept unsolicited resumes from recruitment agencies.