Results-driven professional with over 12+ years of expertise in sales operations, inventory management, order processing, data analysis, and reporting. Skilled in ERP systems (Swing, CBO), SQL database administration, business intelligence tools (Power BI), and advanced Excel modelling (Index Match, Sum-IFs, V-Lookup, H-Lookup, Pivot ). Adept at developing insightful dashboards and leveraging data to drive process improvements and strategic decisions. Strong customer service mindset with a proven ability to build relationships with doctors/retailers and resolve issues effectively. Core Competencies Sales Operations | Inventory Control | Order Management | Data Analysis & Reporting | ERP Systems | SQL | Business Intelligence | Dashboarding | Excel Modelling | Process Optimization | Customer Service| Six Sigma
Aadi Polymers Private Limited
Noida
Managed MIS operations, including data collection, analysis, and report generation.
Managed daily, weekly, and monthly MIS reports for production, sales, inventory.
Monitored PU foam production data, raw material consumption
Maintained accurate records of stock levels, and dispatch schedules
Automated reports using Excel (Pivot Tables, VLOOKUP, Index) to improve reporting speed and accuracy.
Supported quality and compliance documentation (ISO, BIS, ZED) with accurate data reporting.
Prepared comparative reports on competitor pricing, product quality,
Supported product development by providing insights on industry standards, certifications, and customer needs
Coordinated with associations (IOA ,ISDA,IOAS Etc) for industry research and updates
Conducted market research on PU foam demand across furniture, mattress, automotive, and packaging sectors.
RCM Consumer Products Private Limited
Noida
Managed MIS operations, including data collection, analysis, and report generation.
Provided zonal support, resolving escalated issues and ensuring adherence to operational standards.
Skilled in addressing customer queries and resolving issues promptly to maintain high satisfaction levels.
Analyze complex datasets to identify trends, patterns, and insights for strategic decision-making.
Using the SAP For Reporting source file.
Collaborate with departments to understand data needs, provide analytical support, and ensure alignment with organizational goals
Coordinated with regional teams to address escalated issues and ensure timely resolution.
Compiled zonal performance reports and presented findings top management for strategic decision-making
Handle the CRM Portal and resolve the issue
Generate the Dashboard and Reports using the Advance Excel, & Tracking the KPI’S
Monitoring the Inventory stock’s regional wise Depo
Show insights by power-point presentation for weekly, Monthly Review’s for zonal team & Management.
Purexa Global Pvt Ltd
New Delhi
Spearheaded sales operations for oral wellness products, overseeing order processing, billing, and inventory tracking using the CBO ERP system.
Conducted data mining and analysis using advanced Excel functions (Index Match, Nested IFs) and Basic Power BI to generate actionable insights.
Designed and monitored comprehensive sales dashboards, tracking KPIs, productivity metrics, and identifying growth opportunities.
Maintained strong relationships with doctors and retailers & stockiest, ensuring customer satisfaction and resolving queries promptly.
Creating the MIS report from E-commerce platform like Amazon, Flipkart, Meeshu , website help for the E-Commerce Team.
Collaborated with marketing teams to coordinate promotional activities and campaigns to drive sales growth.
Generated periodic reports on sales performance, inventory levels, and market trends for management review.
Provided analytical support to sales and marketing teams by interpreting data and providing insights for effective decision-making
Meson Engineering Pvt Ltd
Ghaziabad
Performed daily monitoring of product supply levels, anticipating inventory issues and optimizing stock levels using the ERP system.
Tracked project activities, stock movements, and delivery schedules to streamline operations and maximize efficiency.
Generated comprehensive MIS reports, including Work Process analysis, collections, and inventory status, providing data-driven insights.
Evaluate the Project site and Report to the MD.
Amazon Distributer Pvt Ltd
New Delhi
Managed end-to-end inventory tracking, billing, order processing, and reporting using the Swing ERP system.
Administered SQL Server databases, performing backup/restore tasks and ensuring data integrity.
Developed dynamic Excel dashboards and reports leveraging advanced functions and
Executed complex SQL queries (SELECT, COUNT, JOIN, Sub-queries) for data retrieval and analysis, enabling informed decision-making.
Coordinate with the Different Departments and provide the Report
Handling the AR (Account Receivable) report and coordinate the client and team
Maintaining records of previous data and finance reports
Handled and maintained data of 25 field staff.
Bharat Distributor Pvt Ltd
New Delhi
Managed end-to-end inventory tracking, billing, order processing, and reporting using the Swing ERP system.
Maintained and updated production, dispatch, and customer data in company software
Generated invoices, credit notes, and purchase orders using in-company billing system.
Administered SQL Server databases, performing backup/restore tasks and ensuring data integrity.
Generated daily, weekly, and monthly MIS reports on sales, billing, and collections for management review.
Executed complex SQL queries (SELECT, COUNT, JOIN, Sub-queries) for data retrieval and analysis, enabling informed decision-making.
Master of Computer Applications (MCA)
MCA Project: Student Search Engine
Developed a VB 6.0 front-end application integrated with an MS-Access back-end database to facilitate efficient management of student records.
Designed a user-friendly interface to enable administrators to search and retrieve student details, including personal information and academic records.
Implemented database design and management techniques tostore and organize student data securely and efficiently.
Demonstrated proficiency in application development, front-end and back-end integration, and database management systems.
Bachelor of Science (B.Sc.)