Revenue Operations & AI Systems Manager

About the role

Suger is building an orchestration platform to simplify how companies transact through cloud marketplaces like AWS, Azure, and Snowflake. We are seeking a strategic operator to design the internal systems that power our revenue organization, moving beyond traditional administrative tasks to build functional, AI-driven operational workflows.

Key facts

What you'll do

• Manage revenue operations across sales, partnerships, customer success, and finance-linked GTM processes.
• Develop and deploy AI agents, automations, and workflows to accelerate team decision-making.
• Convert complex business requirements into operational systems for forecasting, pipeline risk management, and account expansion.
• Collaborate with FP&A and accounting to align revenue performance, bookings, ARR, and cash planning.
• Establish lean processes that prioritize actionable outcomes over administrative reporting.

Requirements

• Proven experience in RevOps, strategic finance, FP&A, consulting, or business operations within a high-growth B2B SaaS environment.
• Technical proficiency in building with AI agents, automation platforms, GPTs, and workflow design.
• Deep understanding of SaaS metrics including ARR, NRR, GRR, CAC, payback, and sales efficiency.
• Ability to navigate ambiguous challenges and translate them into functional, scalable systems.
• High agency and a builder mindset with a focus on practical implementation.

Nice to have

• Experience as a technical investment banker or management consultant with strong analytical capabilities.
• Practical knowledge of modern AI system architecture, including prompt engineering, context management, memory, and tool use.

Skills & tools

• AI agents and automation platforms
• SaaS financial modeling and metrics
• GTM workflow design
• Data structure analysis

Practical notes

• Salary range: $120,000-$200,000 per year based on experience and location.
• Benefits include comprehensive health insurance, meaningful equity, and monthly office stipends.
• This role reports directly to the CEO and requires immediate engagement with high-priority company initiatives.
• Suger is a team of approximately 60 people with hubs in San Francisco and Vancouver.