Strategy & Ops, Enterprise

About the role

This role focuses on scaling the infrastructure and organizational capabilities of the Enterprise business unit. You will drive high-impact strategic initiatives and coordinate cross-functional efforts to ensure Stripe meets the complex needs of its largest global customers.

Key facts

What you'll do

• Manage company-wide strategic projects and oversee their implementation across various departments.
• Collaborate with product, marketing, sales, and support teams to meet the objectives of the Enterprise Engine Catalyst.
• Resolve competing priorities among internal teams to reach solutions that benefit both the company and its users.
• Work alongside senior leadership to develop new operating models and launch internal programs.
• Lead annual and long-range planning cycles to ensure alignment across all teams supporting the Enterprise segment.
• Oversee project timelines and ensure commitments are met for both internal initiatives and customer-facing deliverables.

Requirements

• 7+ years of experience in strategy and operations, product strategy, or product management within the technology sector.
• Proven track record of managing complex, cross-functional projects that resulted in measurable business impact.
• Strong ability to apply first-principles thinking to challenge existing processes and identify high-priority objectives.
• Excellent communication skills with the ability to engage effectively with stakeholders in engineering, sales, partnerships, and product.
• Ability to operate independently in ambiguous environments and influence outcomes without formal authority.

Nice to have

• Professional background in the payments industry or enterprise software.
• Experience building business and investment cases based on program insights.
• Proficiency in SQL or the ability to build dashboards for data-driven program evaluation.
• Ability to analyze how product updates, policy shifts, or marketing campaigns impact the user and support experience.
• Demonstrated success in building trust and working directly with senior executive leadership.

Skills & tools

• Program management
• Strategic planning
• Cross-functional leadership
• Data analysis
• SQL (preferred)

Practical notes

This position is based in San Francisco. Applicants should be prepared to work in a fast-paced environment that requires navigating high levels of ambiguity and coordinating across multiple organizational functions.