Staff Product Manager, ML Foundations and GenAI
Job description
About the role
Who we are
Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
You will join Stripe's ML Foundations and Gen AI team. This group incubates new ML applications and improves ML capabilities across Stripe. The team unlocks novel ML and LLM techniques and applications across Stripe's product suite to drive business outcomes. It also provides infrastructure, tooling, and support for ML teams.
What you'll do
As a senior product leader, you will lead a cross-functional team to define, incubate and scale new ML/AI applications across Stripe's product suite. You will drive our strategy and roadmap for ML/AI infrastructure powering all of Stripe's teams. You will work closely with product leaders across business units to define and deliver on an AI-centric product strategy, launching new applications that drive incremental business outcomes. At the same time, you will advance our core AI technology stack to empower teams across Stripe to infuse their scenarios with Agents and agentic capabilities, with API support for agent quality and continuous improvement.
Responsibilities
- Develop and execute on the Stripe-wide strategy for new ML/AI applications across our product suite.
- Evaluate and align on areas of investment for ML/AI applications in collaboration with product leaders across the company.
- Work with cross-functional teams to execute on the roadmap and launch successful new ML/AI applications.
- Communicate clearly and crisply with leadership stakeholders and drive alignment across multiple teams.
- Develop and execute on a strategy for advancing Stripe's ML/AI infrastructure and tooling.
- Partner with engineering and research teams to translate strategic vision into technical requirements and product specifications.
- Define success metrics and establish measurement frameworks to evaluate the impact of ML/AI products on business outcomes.
- Synthesize user research and data insights to guide product decisions and prioritize features.
- Act as the primary product voice in cross-functional discussions to ensure cohesive execution.
- Champion best practices for product development within the ML and AI domain.
Who you are
We are looking for someone who meets the requirements below, and has a passion for AI to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 7+ years of experience delivering highly successful and innovative software products which are ML powered.
- Solid understanding of ML and applied AI tech stacks.
- Demonstrated ability to influence company level strategy and work with business leaders to execute on the transformation.
- You push the pace. You take blame and pass the praise. People love working with you.
- Proven ability to lead teams and work cross-functionally in a highly collaborative environment.
- Ability to analyze and use quantitative and qualitative data to inform decisions.
- A deep understanding and empathy for consumer and business users - you love building products that make our customers feel joy, delight and trust.
- Relentlessly drives product quality.
- Capable of working on both 1P and 3P products.
Nice to have
- Experience working with agentic systems and observing how they behave in production settings.
Skills & tools
- Not specified.
What you'll do
Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead.