Consultor(a) Comercial Externo | Orlândia/SP

About the role

Stone positions this role as a critical interface between our technology-driven financial services and the entrepreneurial ecosystem of Orlândia. The successful candidate will own the full commercial cycle in the field, from initial contact to long-term account management. You will be responsible for translating our digital solutions into tangible value for local merchants facing daily operational challenges. This position requires a proactive mindset and the discipline to manage a territory with minimal direct supervision. You will leverage data and market insights to prioritize opportunities and optimize your coverage across the region. Collaboration with internal stakeholders will be essential to resolve client needs and align our offerings with market realities. Your work will directly influence customer retention, satisfaction, and the overall growth metrics of our Orlândia footprint. This is a role for a self-motivated individual who thrives on building trust and delivering results in a dynamic sales environment.

Key facts

What you'll do

• Execute a structured daily route to visit and qualify new merchants, expanding our presence across the Orlândia region.
• Develop deep market knowledge by analyzing competitor activity and customer behavior to refine our value proposition continuously.
• Build and maintain strategic relationships with key decision-makers to secure new partnerships and ensure contract renewals.
• Utilize the CRM platform to document every interaction, track sales pipelines, and forecast future revenue with accuracy.
• Coordinate with the internal support teams to resolve client issues promptly and uphold our brand promise of reliability.
• Prepare tailored commercial proposals that address the specific payment and technology needs of each prospective client.
• Monitor cash flow and collection indicators for your portfolio, ensuring adherence to our financial policies and targets.
• Identify cross-sell and upsell opportunities by understanding the broader business goals of our merchant clients.
• Represent Stone at local industry events and community gatherings to strengthen our regional brand visibility.
• Conduct post-visit analyses to report market trends, competitive threats, and actionable insights to the commercial leadership.
• Mentor junior colleagues by sharing best practices and field techniques that drive higher conversion rates.
• Champion our core values in every interaction, ensuring that service excellence is delivered consistently to all clients.
• Adapt your communication style to resonate with diverse customer segments, from small retailers to larger enterprises.
• Drive initiatives that enhance customer loyalty, reduce churn, and promote positive word-of-mouth in the community.

Requirements

• You have successfully completed high school education or its equivalent.
• You possess a strong ability to negotiate terms and initiate commercial contacts with confidence.
• You demonstrate a clear focus on achieving results and meeting established sales targets consistently.
• You are authorized to work in Brazil and reside in the state of São Paulo, specifically in the Orlândia area.
• You have a valid driver's license and reliable transportation to conduct field visits independently.
• You exhibit professional communication skills, both written and verbal, in Portuguese for client interactions.
• You can manage your schedule effectively, balancing multiple priorities in a fast-paced field sales environment.
• You are comfortable using computers and basic software applications to input data and generate reports.
• You understand the importance of compliance and can adhere to our company policies and ethical standards.
• You are prepared to undergo background checks as part of our standard hiring process for external roles.
• You show resilience and adaptability when facing objections or rejection in a competitive market.
• You are committed to maintaining the confidentiality of client information and company data at all times.
• You have a proven track record of working either in external sales or in a role requiring frequent client engagement.
• You are legally permitted to reside and work in Brazil without restrictions that would impede full-time employment.

Nice to have

• Prior experience in external sales specifically within the acquiring or financial services industries.

Practical notes

• Compensation includes a fixed salary plus a variable pay package (PLR, ILP, or commission based on role eligibility).
• Benefits include health and dental plans with coparticipation, 24/7 virtual medical assistance, medication subsidies, and meal or food vouchers.
• Additional support includes life insurance, fuel or transportation assistance, childcare support for children up to 5 years and 11 months, and support for children with disabilities.
• Professional development is supported through internal platforms like Studa and the Stone Library, alongside emotional support via Acolhe360.
• Optional perks include Wellhub, TotalPass, Pet Club, and various educational partnerships.
• This position is open to people with disabilities.