Business AI Operations Specialist

About the role

Spreedly seeks a Business AI Operations Specialist to spearhead the integration of AI into business workflows. This role will identify opportunities for AI-driven improvements and build practical solutions that enhance operational efficiency across various departments. The ideal candidate will bridge the gap between business needs and technological implementation.

Key facts

What you'll do

• Lead the exploration of AI-powered workflow enhancements within Product and Engineering teams.
• Collaborate with stakeholders to understand operational challenges and pinpoint areas where AI can boost productivity.
• Design and construct AI workflows to address identified business needs, ensuring timely delivery and user adoption.
• Manage core Marketing Operations functions, excluding scoring, routing, and analytics.
• Optimize marketing technology tools like HubSpot and Salesforce for campaign execution and audience management.

Requirements

• A minimum of 5 years in Business Operations, Marketing Operations, process enhancement, or automation.
• Proven experience in creating, deploying, and maintaining operational workflows.
• Practical experience building AI-driven business workflows using tools such as Claude.
• Familiarity with APIs, low-code/no-code platforms, workflow automation, or prompt engineering.
• Demonstrated success in applying AI or automation to improve business processes.
• Ability to translate complex business requirements into straightforward, functional solutions.
• Experience with business systems, automation tools, and modern technology stacks.
• Proficiency with platforms like HubSpot or Salesforce.
• A track record of driving adoption and change within an organization without direct authority.
• Strong analytical, project management, communication, and stakeholder management capabilities.
• Skill in managing multiple priorities across different business areas.
• High attention to detail and a commitment to producing reliable, maintainable work.

Nice to have

• Experience with n8n, Apollo, Clay, or Influ2.
• Background supporting Product, Engineering, Marketing, Sales, Customer Success, or Revenue Operations.
• Knowledge of SQL, reporting, analytics, or data visualization.
• Experience in SaaS, fintech, payments, or other technology sectors.
• Prior involvement in AI workflow discovery or business process redesign.

Skills & tools

• Claude (or similar AI tools)
• HubSpot
• Salesforce
• APIs
• Low-code/no-code platforms
• Workflow automation
• Prompt engineering

Practical notes

• Spreedly cannot offer sponsorship for employment at this time.
• Remote employees are not supported in New York.
• Candidates must be legally authorized to work in the job location country and not require future sponsorship.
• Finalist candidates will undergo a background and reference check.
• Spreedly offers competitive salary and equity, comprehensive medical and dental benefits with employer-paid options, life and disability insurance, vision and supplemental insurance, FSAs, open PTO, 12 weeks paid parental leave, 401(k) matching, a $1,000 annual professional development stipend, a monthly home office stipend, a new MacBook, accessory reimbursement, professional coaching services, and opportunities to visit HQ in Durham, NC.