Senior Workplace Experience Coordinator, 12 Month Fixed Term

About the role

You will manage the daily operations and atmosphere of the Spotify Seoul office to ensure a high-quality environment for our staff. This role focuses on blending operational efficiency with a welcoming culture to support our local team and global standards.

Key facts

What you'll do

• Oversee daily office operations including maintenance, food and beverage services, and general facility upkeep.
• Manage the new-hire onboarding process to ensure a positive first impression of the company.
• Organize office events and cultural initiatives that promote team connection and engagement.
• Supervise local vendors to maintain high service standards and operational consistency.
• Apply data-driven insights and AI-based tools to improve office processes and anticipate employee needs.
• Coordinate with regional and global teams to align local office practices with company-wide standards.
• Act as the primary point of contact for local stakeholders regarding office-related inquiries.

Requirements

• Minimum of 4 years of professional experience in office management, workplace experience, or the hospitality sector.
• Full professional proficiency in both English and Korean.
• Ability to work from the Seoul office 5 days per week.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Demonstrated ability to build professional relationships and foster an inclusive environment.
• Proactive problem-solving mindset with a focus on process improvement.
• Comfort using technology platforms and AI tools to manage workplace tasks.

Nice to have

• Previous experience working within a global or multi-site corporate environment.

Skills & tools

• Office management software
• AI-driven workplace tools
• Vendor management
• Event coordination
• Cross-functional communication

Practical notes

This is an onsite position requiring a physical presence in the Seoul office for the duration of the 12-month contract. Applicants must be fluent in English and Korean to perform the duties of this role.